Contact of JotForm customer service

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Find below customer service details of JotForm, including phone and email. Besides contact details, the page also offers a brief overview of the technology company.

Head Office
JotForm Inc
111 Pine St. Suite 1815,
San Francisco, CA 94111
United States

Customer Service
Email: [email protected]
Email: [email protected]
Phone: nil

About JotForm
JotForm is an online form building company that boasts of more than 5 million users around the globe. Founded by Aytekin Tank in 2006, JotForm operates from its headquarters at San Francisco. The tools provided by JotForm help users with no technical knowledge to create powerful forms and collect data. JotForm supports 18 languages including English, French, German, Spanish and Turkish. Currently, JotForm hosts more than 15 million forms.

New users can start from any of the more than 10,000 templates hosted on the platform. You can create forms to collect information or even create surveys for feedback. You can create forms on the web or by downloading JotForm app for Android or iOS. To get started, register for an account on the website and create forms using one of the templates. Through the Online Form Builder you can customise and design your own professional forms with logo and branding. The forms can be shared via email, text, social media and WhatsApp. You can also integrate your online form data with popular applications such as Box, Dropbox, Slack and Mailchimp

You can begin by searching a template from the various types and industries. Form types include order forms, registration forms, event registration forms, application forms, booking forms, feedback forms, membership forms, signup forms, and contact forms. Additionally, you also have forms to collect payment, gather survey data and get responses for questionnaire. There are a large number of templates designed for industries like banking, charity, church, customer service, insurance and real estate.

Be it a poll, lead generation, reservation, sponsorship, appointment or subscription, you will have a form designed for that specific purpose. All the input options are already pre-set, saving you time and effort. JotForm claims to offer the largest selection of free form templates on the web. If you need a clean design to accompany the template, the themes store has a large number of free layouts with backgrounds you can choose. There are both free as well as paid themes.

Coming to the features, JotForm’s drag-and-drop user interface is what makes creating a form as easy as the click of a few buttons. You have design and customization tools, with even option to edit HTML code to make adjustments. And you can view and edit any form type on web or JotForm Mobile Forms app. You can collect recorded voice, scanned barcodes, and electronic signatures as well. And every time there is a submission, you will get instant push notification. With JotForm Mobile Forms you can view forms offline and collect responses wherever you are. .

All responses will be gathered and automatically converted in professional PDFs. Every time someone submits a form, you can choose to convert to a PDF that can be shared, downloaded or stored. For those in the health industry, JotForm forms are HIPAA compliant so you can collect patient information securely and even integrate with HIPAA-compliant softwares. Need to request payment? You can design and integrate order forms with payment gateways like PayPal and You can use these order forms for selling products, collecting subscription fee or other payment.

JotForm’s free version only allows 100 monthly submissions and 5 forms, with 1,000 monthly views. You can upgrade to Bronze, Silver or Gold for enjoying access to more forms, larger monthly submissions and form views. The Gold plan offers 1TB space and option of unlimited forms. For enterprise-level features, you can upgrade further to JotForm Enterprise. Payment for subscription can be done using any major debit/credit card. You can downgrade your account or cancel subscription any time by signing into your account. JotForm automatically renews at end of subscription term. New customers enjoy 30 day money back guarantee. During the 30 day period if you decide to cancel your account you can receive full refund. For complaints or queries on payment, cancellation, refund, or others, reach the JotForm support.

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