Contact of JioMeet customer support

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Find below customer service details of JioMeet. Besides contact details, the page also offers a brief overview of the video conferencing platform.

Head Office
Jio Platforms Ltd
Office- 101, Saffron, Near Centre Point,
Panchwati 5 Rasta, Ambawadi, Ahmedabad

Email: [email protected]
Email: [email protected]

About JioMeet
JioMeet is an Indian video conferencing solution developed by telecommunications company Reliance Jio, a wholly owned subsidiary of Reliance Industries. Launched in July 2020, the application competes with the likes of Zoom, Google Meet and Skype. Within days of launch it became a hit with large number of downloads recorded on Google Play Store. The video conferencing platform can be used for one to one meeting or a large conference call. You can in fact have up to 100 participants at same time. To get started, users will need to sign up for an account on the platform with their phone and email.

Once registered, users can create and host a meeting. Just like in Zoom, you can schedule meetings in advance. The hosts will have a meeting code that can be sent to participants, inviting to join the room. The participant need to open the JioMeet app and input the meeting ID to join. If the room has Waiting Room option enabled, the user needs to wait till the host permits admission. The encrypted and password-protected meetings can be enjoyed in HD audio and video quality. And like other popular video conferencing platforms, on JioMeet you can share your screen, chat and collaborate. The host can also enable the Active Speaker view layout during meeting. If you are on the road, you can enable the ‘Safe Driving Mode’.

The platform can be accessed on Windows, Android and iOS. And it can support up to 5 devices at same time. The best part of JioMeet is that it does not have restrictions like on Zoom or other platforms. In Zoom, a free user can host participants for a restricted time of forty minutes. The meeting will be automatically disconnected after the free usage time. At the moment, JioMeet allows registered users to create unlimited meetings and it can go uninterrupted for up to 24 hours. This factor alone could give JioMeet an upper edge over other players in the video-sharing and conferencing space. There are user guides published under the Help section of the website to help new users learn the features. There are also frequently asked questions on registration, download, troubleshooting and others.

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