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Contact of JioMart customer service

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Find below the customer service details of JioMart. Besides contact details, the page also offers a brief overview of the company.

Head Office
3rd Floor, Court House,
Lokmanya Tilak Marg,
Dhobi Talao, Mumbai-400 002

Customer Service
Phone: 1800 890 1222
Phone: 70003 70003 (WhatsApp)
Email: [email protected]
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About JioMart

JioMart is an e-commerce venture by Reliance Jio and Reliance Retail- the subsidiaries of one of the largest business conglomerates, Reliance Industries. JioMart offers the convenience of shopping from the comfort of home. From fresh fruits and vegetables to household cleaning items, personal care products, pet food and more, JioMart has got it all. The service delivers groceries to more than 250,000 customers each day. The numbers are huge because the portal has been present for less than a year. The pilot for JioMart was launched in 2020 in selected areas of Kalyan, Thane, and Navi Mumbai. Today, JioMart is operational in more than 200 cities of the country. The portal is available as a website and an app, which can be downloaded on iPhone and Android. In just a few days of the launch, the JioMart app was downloaded more than one million times. Infibeam is currently responsible for powering e-commerce as well as digital payment services.

The portal is already bolstering multiple offerings and is constantly striving to add to the current product portfolio. Shopping from JioMart is easy and does not require much effort. First thing first- customers have to register on the app or website for hassle-free shopping. You can register using your email address, address, name and phone number. Having an account will save you the trouble of punching the delivery address every time you go for a purchase. JioMart also offers a wallet, wherein you can add money and utilize the same on future purchases. Whenever you are eligible for a refund, JioMart offers you an option to add the amount into the wallet. Customers can find trending offers in the ‘all offers’ section under the top navigation. This is the place where you can find the hottest deals and mind-blowing discounts.

You can shop for fruits, vegetables, dairy, bakery, staples, snacks, branded food items, beverages, personal care items, home care items, baby care items, home and kitchen items, and more. All you need to do is add the items to your cart and choose a payment method. You can pay via Jio Wallet and all major credit and debit cards. JioMart offers cash on delivery option in some cities as well. If you are a member of the RelianceOne loyalty program, you can apply for the benefits on JioMart too. If you are not an existing member, you can become a member by providing your phone number during billing on JioMart.com. Being a member of the loyalty program gives customers access to exclusive benefits and privileges, such as exclusive discounts on brands, email and SMS alerts with offers, loyalty points in every purchase, and more.

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