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Contact of Isbank customer service

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Find below the customer service details of Isbank. Besides contact details, the page also offers a brief overview of the company.

Head Office
Is Kuleleri Kule,
Levent, Istanbul,
Turkey, 34330

Customer Service
Phone: 0 850 724 0 724 (within Turkey)
Phone: +90 850 724 0 724 (from abroad)
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About Isbank
Turkiye Is Bankasi AS, or Isbank is Turkey’s leading financial service institution with a history of more than 100 years. One of the largest in the country in terms of assets and equity, Isbank is headquartered at Istanbul and employs the largest number of people in the banking sector. The bank operates in various segments, including Commercial and Corporate, Private and Retail, Investment activities, Treasury Operations, Insurance, and Reinsurance. Isbank is the first established bank by the Turkish Republic, and ranked 96th in the World’s Biggest 1000 banks list published in 2015. Isbank also ranked 447th on the Forbes Global 2000 list in 2015. The bank was founded in 1924, following the economic debacle of Turkey after World War I. Isbank started its operations with a capital of 1 TL million. About 25% of the initial capital was arranged by the first Turkish president Mustafa Kemal Ataturk, and the rest was raised by private investors. The bank began its operations with just two branches and now owns an expansive network of 1354 branches domestically. The German subsidiary of the bank, known as Isbank GmbH, has thirteen functional branches in Germany. Also find branches in Bulgaria, Switzerland, France and the Netherlands. 

The commercial and corporate sector of the bank provides financial services to large corporations, medium and small-sized enterprises and trading companies. The private and retail segment offers its services to individuals merchants, individuals, non-commercial corporations and institutions. Isbank’s treasury operations and investment activities involve security trading, foreign currency trading, Turkish Lira Trading, money market transactions, and other derivative transactions. The bank’s insurance and reinsurance includes nonlife insurance transactions, life insurance transactions, individual pensions, and reinsurance transactions.

Isbank has a user-friendly website, allowing customers to get an overview of the products and services. The website is also updated with the exchange rates, financial statements, calendar of events and other investor presentations. The news section showcases the latest offerings from the bank. Personal banking customers can contact Isbank for a range of products that include loans, cards, deposits, investments and insurance. Banking customers get access to Internet banking through which you can digitally transact, view statements, and much more. Products designed for commercial customers include loans, cards, digital, banking, foreign trade, deposits and investment. For queries on the bank’s products or services, customers can reach the support team directly via phone. You can also visit nearest branch for account opening, cancellation, or other banking services.

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