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Contact of Indomaret customer service

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Find below customer service details of Indomaret, Indonesia. Besides contact details, the page also offers a brief overview of the retail chain.

Head Office
JI. Terusan Angkasa B2,
Kav-1. Gunung Sahari,
Kemayoran, Jakarta 10610
Phone: 021 29559100

Support
Phone: 021 1500280
Email: [email protected]
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About Indomaret
Indomaret is an Indonesian chain of retail stores founded in the year 1988. Operating as a subsidiary of Salim Group, Indomaret has presence in more than 17,680 locations, as of January 2020. Headquartered at Jakarta, the convenience store chain claims to be the largest minimarket franchise company in the country. The stores are spread across Java, Bali, Sumatra, Batam, Kalimantan and Sulawesi. While more than half of the stores are owned by the company, a large chunk of them are franchise outlets. The stores sell grocery, home utilities, personal care items and general merchandise. Indomaret also sells private-label products that offer value and savings. Products are sorted and delivered through more than 33 distribution centers across the country.

Browse the website here to locate an Indomaret outlet nearest to your address. You can also keep a track of the weekly savings and ongoing promotions on the website. The Super Saver section has a flier showing the food and non-food products you can purchase for a bargain. If you regularly shop at the stores, apply for the Indomaret Card that offers a range of benefits. You can use the card to shop at any Indomaret store, travel on buses and trains, refueling at gas stations and payment of utility bills. Card owners enjoy special discounts for a variety of Indomaret products. Additionally, you also earn reward points on every transaction. The card’s balance can be checked through Internet Banking, smartphone app or at nearest Mandiri ATM. You can top up the card online or at ATM.

Besides shopping, customers can benefit from the array of useful services. At any of the outlets, you can reserve train or bus tickets, pay utility bills, top up mobile and much more. Interested in a business opportunity? You can partner with Indomaret by opening a franchise outlet. Indomaret will assist you in surveying the locations, planning budget, purchasing equipment, employee training, among others. For complaints or queries on store locations, cancellation, refund, career, or others, reach the Indomaret support.

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