Contact of IMX France customer service

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Contact IMX France: Find below customer service details of IMX France, including phone and email. Besides contact details, the page also offers a brief overview of the parcel delivery company.

Head Office
IMX France,
Plateau 18/1
110 bis, Avenue du Général Leclerc
93500 Pantin, France

Phone: +33 1 56 96 00 96
Email: [email protected]

About IMX France
IMX France is a postal and parcel delivery company founded in 1997. It partners with more than 240 brands in last mile delivery for offering delivery services that include sending parcels or letters, managing return goods and tracking shipments. In 2018, the French company company managed close to 35 million shipments, bringing 24 million Euros in consolidated turnover. It boasts of 200 local postal service partners. IMX claims to be the first private operator in Europe to have direct access to distribution network of postal services around the globe. While IMX has its own logistic hub in Pantin, Paris, it’s partner hubs are located in the US, Germany, UK, Italy and Spain. The worldwide cross-delivery company is part of IMX Distribution Group.

Thanks to its vast distribution network, IMX works to ensure customers can have their shipments delivered fast and at costs that are less expensive. It works with SDA, La Poste, Royal Mail, MRW and United States Postal Service. E-commerce companies and startups can choose IMX Pack for international deliveries of small parcels. The IMX Pack Easy is designed for same but with no signature required. IMX Pack Sign is a tracked and signed-for delivery solution. There is IMX Premium for express parcel delivery worldwide. Another key brand is IMX Pack Pudo which delivers worldwide to collection points in countries where there is delivery method.

For companies who want to target French consumers but have their logistics located elsewhere, they can choose IMX Ship to France solution for home delivery or delivery to a collection point at competitive rates. IMX’s ColisExpat is a parcel forwarding brand allowing customers to shop on a website in the US or Europe even though they dont ship to France. ColisExpat will receive orders at address created in France or in the US. Multiple orders will be grouped together in a single shipment so you only pay once.

From collection, sorting, forwarding to delivery, IMX supervises the entire process. It will collect letters or parcels, scans, sorts and dispatches to a hub from where it goes to the final destination. IMX will give a unified tracking solution so your customers can track the status. Tracking can be done real time. For complaints or queries on products, tracking, partnership, career, or others, reach the IMX France support.

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