Find below customer service details of HotelsCombined. Besides contact details, the page also offers a brief overview of the company.
Head Office
Ste 1, Level 1, 7 Kelly St,
Ultimo, Sydney, New South Wales,
2007, Australia
Support
Email: [email protected]
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About HotelsCombined
HotelsCombined is a hotel search engine that was launched in 2005 and is operated by a team at Sydney, Australia. Part of Booking Holdings, HotelsCombined helps travellers research and compare prices on hotels around the world. To bring the lowest and best deals, the company partners with more than hundred travel sites and brands. Some of the big names it partners with include Agoda, Expedia, Booking.com, AccorHotels and Hilton. Last year, the website claims more than 400 million looked up for hotel deals on the platform. Available in over 42 languages, HotelsCombined can be searched on both web and smartphone app.
To search for best hotel deals from around the world, use the search tool on the homepage. Just input the dates and destination to see available deals. Some of the top destinations are already featured on the homepage. From the search results, you can click on preferred hotel to see more details. The page has details of services offered, amenities and policy for bringing pets. As you scroll down, you can read reviews left by other travellers. The booking aggregator will show prices from partner sites. You will then be redirected to the third party website for booking and payment. If you find the option ‘Book with Hotel’, it will allow you to book directly with the hotel than through a travel partner.
Upon successful payment, you will get a confirmation email with itinerary. The cancellation terms vary according to the deal and hotel partner. The same can be read on the ticket. You can contact the booking website via email or phone to request for modification or cancellation. If you are not aware, HotelsCombined is only a comparison site and does not manage payment, bookings or changes. Besides hotels, travellers can also compare prices for flights and cabs.
HotelsCombined assures travellers lowest prices on the platform. The Best Price Guarantee can be taken advantage by deal lovers if they found a lower rate on property elsewhere. You can claim the refund difference if you found it cheaper on another platform. Do read the terms and conditions before getting in touch. If you have any queries on booking, refund, cancellation or others, you can explore the Support section that has a list of frequently asked questions.
