Contact Hostess Brands: Find below customer service details of Hostess Brands, including phone and email. Besides contact details, the page also offers a brief overview of the company.
Head Office
Hostess Brands, LLC
P.O. Box 419593
Kansas City, MO 64141
United States
Customer Support
Phone: 816-701-4600 (corporate)
Phone: 1-800-483-7253 (Hostess Cakes)
___
About Hostess Brands
Hostess Brands is a manufacturer of branded snacks in the US. The company was founded in 2013 and has its headquarters at Kansas City, Missouri. The bakery company operates under the Hostess and Dolly Madison names.
Hostess is today one of the largest packaged food companies in the country. It’s history dates back to 1919 when the Hostess CupCake was introduced to the public. Today, the many Hostess snacks include Ding Dongs, Ho Hos, Donettes, Fruit Pies, Twinkies and CupCakes. In a year, Hostess sells close to half a billion Twinkies. You can visit the Hostess Cakes website to locate a store nearest to your address.
I can’t even begin to tell you how much I love your snack cakes. I have been a huge fan of the snowballs forever.
I bought a box of twinkies ding dongs and 10 apple pies and 10 cherry pies to use as snacks for my grandkids, well they tried 1 of each and not 1 was any good.
I opened up my Ding Dongs today and the one pack had a cake that looked like someone has taken a bite out of it. There was no pieces in the package that could have broken off.
Bought a box of Ding Dongs yesterday, first time in years. No more nostalgic foil wrapper. The chocolate covering on the outside was so thin it was comical, and in my box of 10 I only received 9. Sadly, Hostess is just one more company that puts profits over product.
I want to know why Hostess does not sell any of the cool flavored Twinkies like Banana or chocolate with mint cream to those of us on the pacific northwest!! Those flavors I found on Amazon for an absolutely crazy price – but I bought them so I could try them. Please tell me why only certain parts of the country get those!! It’s not fair. I love Hostess and have been a fan my whole life.
I believe you are probably aware, but quality control with the Ding Dongs definitely needs to be addressed. I just took a bite out of one only to be assaulted with a flavor I can only describe as lighter fluid. I don’t know if something from the machines got onto the product, but it was so bad that after one bite I was nauseous and desperately trying to clean my mouth. Upon inspecting, I noticed some kind of fibrous white substance that seemed to be popping out of the chocolate. Could’ve been mold, could’ve been some kind of chemical, I don’t know. I do know, however that it shouldn’t have been there and has put me off a treat that was a childhood favorite for the foreseeable future. The Ding Dong was completely sealed and within it’s expiration date, so I’m kind of at a loss here.
I bought a box of cinnamon swirl cake. Every last one of them had the bottom missing. I was so disappointed. The price has gone up and the quality has gone way down. Plus the cakes have gotten smaller.
First of all I got a box of the Ding Dongs with no cream. Also kept eating hoping to find one with cream, but no! Now have a box of Twinkies only to have 5 out of the 10 count box were not sealed and were hard as a rock! I guess your company doesn’t believe in quality control. It seems like you’ll send anything out to the public. At least when Jiff screwed up they offered FREE new jars. I won’t be buying Hostess again!
I bought a 16 family pack of Hostess Ding Dongs and not one of them had any cream filling! They were all just cakes. We have eaten half of them, hoping we would finally get one with cream – but not yet. Can’t take back to the store now. What can I do??
I have been a fan of Zingers since I was a kid, I bought some tonight and they were just AWEFUL!! The frosting was hard as a rock and had a white tint to it…. Nothing like it used to be! Won’t be purchasing Hostess anytime soon!
We bought ding dongs tonight, (Mom 2 adult children) all three of us were so disappointed. What happened. They were bad. No foil, dry and what happened to the filling. Not to mention they have lost a lot of weight they were nasty. Why did you screw up a good thing. Your product was good. I am 68 and i remember when your company was proud . Now not so much. I hope you fix the problem. Bring back the good old way. Send those dried up ones to , no no one deserves them. Maybe give them away.
I just wanted to say I really love your little bundt cakes. Then just a suggestion. I am 64. When I was 20 and pregnant my food of choice was the Ho Ho. Back then it was wrapped in foil. They were fantastic. Could they possibly be brought back as a one time thing, maybe at the holidays? In their foil wraps?
I was a really big fan of Hostess since I was a child! I’m 54 and can tell you that it is definitely not the same! The fruit pies are off on the taste a little but you can tell, especially if you’re a true fan of your pies. Than the size, omg! Why make it bite size? Wish you guys would bring them back out and the old size.
I was really looking forward to trying the Key Lime cupcakes. They were okay but they definetly need alot more tangy key lime flavor and creamy filling. I wasn’t get any key lime flavor.
Thank you
I have been so disappointed in the Hostess chocolate cupcakes for so long now. The icing is hard and brittle and cracks and breaks off. The icing I remembered in the past was glossy chocolate, smooth and creamy like real icing. I’m not expressing this correctly I know, but, I’m not sure how to describe it. In other words the icing looks like it sat somewhere for 2 years and got stale and does taste that way.
Sorry to say, I will NEVER try another Hostess product again! I bought my favorite childhood Ding Dongs last week and was excited to try them. All I can say is YUCK! They were definitely smaller than I remembered as a kid. No, it’s NOT because my hands got slightly bigger growing up. The chocolate, left a horrible taste in my mouth, that hours later, I still can’t get rid of! CHOCOLATE! Something that should be enjoyed! That I definitely remember enjoying when eating Hostess! Whatever you did to the recipe, it’s definitely for the worse! I also remember the chocolate being smooth, not, whatever this. You did get the cream right on taste. But there was so little of it. It was as if this was ALL cake, thin bad tasting chocolate and a good, but small amount of cream. So, unfortunately, another childhood favorite bites the dust for me and you. If you want your customers back. Please listen to our complaints, and reviews. Make the old recipes!
Always loved the hostess products. One favorite is raspberry zingers since the original first came out i would crave them. Sad to say had them today disappointed not only the size but before you would bit into a JUICY raspberry flavored cake with cream fill it balanced with the coconut. Today it was dry, NO flavor of raspberry and no cream at all. The product has really lost its zing. I hope the company can get their product back to it once was.
I just bought 4 boxes of the family packages of Hostess Mini Muffins $3.50 each..Each box contains 8 packages with 4 mini muffins in each bag..I’ve noticed that most of the bags only had 2-3 mini muffins in each bag..They are ripping us off….
I’ve had the same issue, only finding 3 or 4 muffins in the bags. It’s really disappointing for the kids because I give them a bag in their lunches. It’s always a treat for them. There not exactly cheap to buy and then not getting what you paid for.
By the way, why don’t you make banana nut muffins as well?
Sincerely, Stella L.
Reading these comments, you have lots of unhappy customers. Ho ho’s!?! What cheap crap is this. First Suzy Q’s now ho hos, good bye hostess
Love! Love! Lemon mini Bundt cakes that I
purchased at Market Basket in Maynard, MA.
They seem to be only available at this Market Basket in our area. Will they be sold in more markets some time soon? Thank you
I bought a box of white fudge Ding Dings. On the box it says “Now with Whiter Coating”. The Ding Dongs in this box were barely covered on both sides. It looked like maybe a machine wasn’t working. This has happened two times I’m very disappointed. I’m retired and have to watch my money. Can’t afford to get ripped.
Do you plan on bringing back SuzyQ. Cant find them anywhere. I miss them. Do you ever think you would bring back your Angel food cakes with the pink icing. These are my favorites. Would love to see these both return.
Just finished an Hostess apple fruit pie and I must say I admire your new baking model. Bake a quarter inch (.250) thick crust leaving much less room for fruit filling and improving the bottom line in a single stroke. Oh, I don’t know which ingredient/ingredients leave that greasy taste but you might try cutting back on it just a bit. Suspect it has to do with that grossly thick crust but just a guess.
Bought a box of our favorite, Ding Dongs, and there was no filling. Just the chocolate cake covered in a thin chocolate coat only on one side of the cake. It was super disappointing.
Why can’t you bring back the angel food cakes with the pink frosting? They were my absolute favorite!! Would buy them again in a New York minute!!
What the holy cheese doodle did you do to the ho-hos? They are half the size and taste horrible. The box even says “moister chocolate cake” and that is incredibly false. It should say “now with less cake and cardboard flavoring”. I will not be buying any of your product anymore. Even the chocolate Twinkies taste bad, how do you screw up a Twinkie a good recipe was established years ago. It seem you need to try your own product because with screwing up something as simple as chocolate cake your going to go out of business AGAIN. If I could get my money back I would. I would rather throw them away than stick them in my mouth. They really taste bad and I assure you I’m not kidding, go to the store and buy some don’t get them from your factory get them like all the rest of us then serve them to your board and see what your cats think of chocolate cardboard. Don’t forget any one of us can just buy your competitor’s product.
I bought some Voortman cookies. I read that you now own this company. I got the coconut ones, but they had NO shredded coconut. I read that they are now coconut flavored. I will never buy them again.
What a disappointment! The cherry cheesecake breakfast rolls are horrible!!! One bite and I spit it out. Tasteless. Only sweet, and gaggingly so. Do you not have a test kitchen? Has anyone served these up at one of your corporate meetings?? Don’t think I would either. May I suggest you order out? Maybe the old saying “Let them eat cake!” should be your new motto.
Disappointing, are you seriously selling our long-loved ding songs without any filling to speak of? Are you not making enough profit to afford a proper amount of filling? Moreover, why are you wrapping them in some type of UNRECYCLEABLE plastic? Back in the day, they were wrapped in a type of foil covering which I assumed was recyclable.
I am really disappointed in the Hostess Ding Dongs. They were my favorite until lately. The best part about them was the chocolate on the outside. They are barely covered in chocolate now! They taste disgusting. Put the chocolate back on them! I’m afraid I will be switching to Little Debbie’s or Little Bites. They are still $2.98 a box with very little chocolate on them! So sad!
I’m sad to say that i’ve eaten my last HOHO ever. I understand that it can be a tough decision between making a product smaller or raising the price, but you’ve totally destroyed the “essence” of the HOHO by not only making them smaller but also changing the formula. your “NOW, even better tasting” is anything but. They are now HORRIBLE.