Contact of Home Hardware, Canada support

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Find below customer service details of Home Hardware, Canada. Besides contact details, the page also offers a brief overview of the company.

Head Office
Home Hardware Stores Ltd
34 Henry St West,
St Jacobs, Ontario N0B 2N0,

Customer Service
Email: [email protected]
Phone: 1-877-940-5081 (online shopping)

About Home Hardware
Home Hardware is a Canadian retail giant founded by Walter Hachborn in 1964. The Ontario-based company deals with home improvement, furniture and construction materials. At Home Hardware stores you can shop from more than 100,000 products. There are four types of stores – Home Hardware, which primarily deals with hand and power tools, plumbing, painting and electrical supplies; Home Building Centre which deals with products for home renovation and maintenance; Home Hardware Building Centre which sells both hardware and building centre products; and Home Furniture which sells furnishing products, appliances and accessories. Together, under these four banners you have more than 1,100 stores, making it the country’s largest independent home improvement retailer. The dealer-owned and operated chain boasts of annual retail sales of over $6 billion.

To locate a store nearest to your address, use the store locator tool on the website. You can locate a store by postal code or city. Before heading to the store, you can view the flyer online and know what is trending and on discount. The website also lists some the best deals on the top-of-the-line products. While on the website you can only explore the categories and read its features and specifications, you can visit the store to test a product and have your queries answered by an expert.

And for those who want to shop from the comfort of their home, Home Hardware operates an ecommerce channel where you can shop by brand, product name or category. The e-catalog includes items such as kitchen small appliances, stoves/ovens, refrigerators, dishwashers, washers, dryers, barns, railing packages, fence packages, floating docks, bathroom faucets, plumbing, vanities, bathroom lighting, flooring, countertops, windows, cabinets, windows, doors, stairs/railings, roofing, air conditioners, fans, duct/pipe, paint, primer, hand tools, power tools, ladders, outdoor furniture, livingroom furniture, among others.

Purchases on can be made using Visa, MasterCard, Discover, American Express and PayPal. Debit cards and gift cards cannot be used for checkout. An email with confirmation will be sent on successful payment. Registered users can sign in to their account to view or manage orders. Home Hardware does not ship products to local addresses. Shoppers must pick up their order in store within 3-10 days of placing the order. As for return, Home Hardware offers a 30 day return policy. New and unused products can be returned to store for full refund. Refunds for purchases online will be made in the original mode of payment.

Need help with design and installation? Home Hardware offers Home Installs for those who need assistance with executing a project professionally. From taking measurements, sourcing to final installation, experts will take care of the work with less inconvenience for you. For businesses, there is HH Pro Contractor Services. Under the program, you get contractor pricing and special HH Pro offers on products. Other features include access to building plans, credit services, and delivery. For complaints or queries on store locations, warranty, cancellation, refund, dealership, or others, reach the Home Hardware support.

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