Grab Head Office
138 Cecil street,
#01-01 Cecil Court,
Singapore 069538

Grab Customer Service
Email: support@grab.com

Phone Numbers
Indonesia: +6221 8064 8777
Malaysia: 1300 80 5858
Philippines: +63 02 8837100
Singapore: (65) 6570 3925
Thailand: (66) 2 0212500
Vietnam: (08) 7108 7108
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About Grab
grab app customer serviceGrab is a popular taxi app launched in the year 2011. Formerly known as GrabTaxi, the company was founded by Anthony Tan and Tan Hooi Ling in Malaysia. Through the Grab smartphone app for Android and iOS, travellers can search for cabs, private cars and motorbikes. With the largest pool of cab drivers in Southeast Asia, Grab’s services span Malaysia, Singapore, Thailand, Vietnam, Indonesia and the Philippines. Grab boasts of over 200,000 drivers in its network. The app also currently has some 11 million users.

Grab auto detects location using phone’s GPS. Travellers can track their cab and even share real-time ride location with friends and family. GrabCar, GrabTaxi, GrabBike, GrabExpress and GrabHitch are the company’s chief services. While GrabTaxi is for booking a budget or premium cab, GrabCar is for those seeking to travel in comfort. GrabBike is for travellers who seek two wheeler transportation. GrabExpress is for easy delivery of parcels and documents.

Payment for rides can be made through credit/debit card or cash. Grab services are available 24 hours, throughout the week. The Grab app shows exact fare before the start. There will be additional charges for waiting time, toll and additional stops. As for cars, you can pick from economy or premium cars, even 6-seaters and 13-seaters.

Grab’s products and services for corporates help increase cost savings with less paperwork. For more information or queries on payment, refund, cancellation, technical support, driver registration, or others, reach the Grab customer service.

Categorized in:

Cabs,

Last Update: September 18, 2024