Contact Goibibo: Find below customer care, phone of travel portal Goibibo. Besides contact details, the page offers information and links on Goibibo services. Reach the Goibibo customer care for questions on existing or new flight booking, hotel confirmation, car rental, refund / cancellation  or other queries.

Goibibo Head Office
ibibo Web Private Limited,
4th Floor, Pearl Towers, Plot No 51,
Sector 32, Gurgaon, Haryana – 122002

Goibibo Customer Care
Phone: 1-860-2-585858
Phone: 09213025552
Phone: 1-800-2-081060 (hotels)
Email: [email protected]

View/Print Flight Ticket
To view or print your ticket booked through Goibibo click here.

View/Print Hotel Ticket
To view or print your hotel ticket booked through GoIbibo click here.

Flight Schedule
To check your flight schedule online click here.

Goibibo Offers
For offers on flights, hotels or holidays click here.

About Goibibo
goibibo-logoGoibibo was launched in the year 2009. It is a leading travel site allowing visitors to buy air tickets, book hotels and holidays. Part of the MIH India Group, Goibibo is headquartered and operates from Gurgaon, Haryana.

Both domestic and international flights can be booked from the website. Goibibo partners with leading domestic airlines that include Indigo Airlines, Air India, GoAir, Jet Airways and Spicejet. International flights that can be searched include Emirates, Etihad, Singapore Airlines, Korean Air, Air New Zealand, Cathay Pacific, Asiana Airlines, Qatar Airways, Thai Airways, Virgin Atlantic, British Airways, Qantas, Lufthansa and Swiss.

Hotel booking can be made for all major cities across India. Further, holidays can be searched by destination or themes (adventure, beach, heritage, hills, luxury etc). Visitors to Goibibo website can also book bus and rent cars.

Payment for purchases on Goibibo can be made by credit card (Visa / Master Card), debit card, Diners Club, Net Banking or EMI. After a ticket is reserved, details of confirmation will be sent through email and SMS. The same can also be accessed by logging in on the website. As for cancellation or modification of a ticket, users can do same by logging in on the website or by calling the Goibibo customer care. On cancellation charges, get details by visiting the respective airline’s website. After cancellation, refund is processed by Goibibo within 10 business days.

For more questions or assistance on new booking, contact the Goibibo customer care via phone or email.


  1. I have booked a flight ticket from springfeild to kolkata but they have not sent me the confirmation number or booking id. But my amount is deducted from my account.

  2. I have been trying to delete my goibibo account permanently but unable to do so. I do not find any option for the same on their website or mobile app. I also tried calling customer support, but could not reach out to any executive. The company has very pathetic service and horrible customer support. Kindly look into the matter.


  3. I booked a train ticket through Goibibo. The ticket was for senior citizens. I mentioned the age and the app took the same thing but I was not offered senior citizens discount. I was charged more for the ticket. Please help.

  4. kamrun nahar Reply

    I want to cancel my booking but unable to do it cause the mob no i have provided for booking they are saying incorrect and also not receiving any TPO on my no for processing cancellation. What can i do now?

  5. Manju Gandhi Reply

    We were booked through Goibibo at Hotel Meuse Jupiter, Nashik for October 23rd, checking in upto October 24th 2018, checking out. We have had very very bad experience in Hotel Jupiter although Manju Gandhi requested the Vice President several times to take special care of the guests since they were coming for the prayer ceremony and immersion of Ashes of a Family Member. Ms Ekta Singh the Vice President promised to look after but she did not. The booking was for 10 rooms. The sheets in the rooms were very very dirty. There was no hot water in the rooms and the Service Boys were never available for any service at all. I am unable to contact you all on the phone. WE have been cheated and Hotel Meuse Jupiter is definitely not a 4 Star Hotel as it claims. Also Ms Ekta Singh failed in everything she promised and now she tells me to get the refund from Goibibo as the booking was through you. Please look into the matter as it is very serious and we would definitely want a refund. Kindly reply back.

  6. Sampa Dasgupta Reply

    Booking train ticket through on 30th August, 2018. Rs. 1480/- credited from my account but I have not received any ticket for travelling to Benaras or return back my booking amount. Plz do the needful as return Rs. 1480 to account as early as possible.

  7. Dinesh Kumar Reply

    Goibibo customer care number 6300210671//8910496355
    I am living in Qatar. I am not able to sign up with my Qatar mobile number. Please advise how to become a member. Can I sign up with my email address?

  8. Mukesh Duggal Reply

    I am living in Qatar. I am not able to sign up with my Qatar mobile number. Please advise how to become a member. Can I sign up with my email address?

  9. Mohammed Amanulla Reply

    I am living in Qatar and how can I book tickets or hotel reservation in india. I tried to sign up but it’s not accepting for my local number of Qatar. kindly advise

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