Contact Goibibo: Find below customer care, phone of travel portal Goibibo. Besides contact details, the page offers information and links on Goibibo services. Reach the Goibibo customer care for questions on existing or new flight booking, hotel confirmation, car rental, refund / cancellation  or other queries.

Goibibo Head Office
ibibo Web Private Limited,
4th Floor, Pearl Towers, Plot No 51,
Sector 32, Gurgaon, Haryana – 122002

Goibibo Customer Care
Phone: 1-860-2-585858
Phone: 09213025552
Phone: 1-800-2-081060 (hotels)
Email: [email protected]

View/Print Flight Ticket
To view or print your ticket booked through Goibibo click here.

View/Print Hotel Ticket
To view or print your hotel ticket booked through GoIbibo click here.

Flight Schedule
To check your flight schedule online click here.

Goibibo Offers
For offers on flights, hotels or holidays click here.

About Goibibo
goibibo-logoGoibibo was launched in the year 2009. It is a leading travel site allowing visitors to buy air tickets, book hotels and holidays. Part of the MIH India Group, Goibibo is headquartered and operates from Gurgaon, Haryana.

Both domestic and international flights can be booked from the website. Goibibo partners with leading domestic airlines that include Indigo Airlines, Air India, GoAir, Jet Airways and Spicejet. International flights that can be searched include Emirates, Etihad, Singapore Airlines, Korean Air, Air New Zealand, Cathay Pacific, Asiana Airlines, Qatar Airways, Thai Airways, Virgin Atlantic, British Airways, Qantas, Lufthansa and Swiss.

Hotel booking can be made for all major cities across India. Further, holidays can be searched by destination or themes (adventure, beach, heritage, hills, luxury etc). Visitors to Goibibo website can also book bus and rent cars.

Payment for purchases on Goibibo can be made by credit card (Visa / Master Card), debit card, Diners Club, Net Banking or EMI. After a ticket is reserved, details of confirmation will be sent through email and SMS. The same can also be accessed by logging in on the website. As for cancellation or modification of a ticket, users can do same by logging in on the website or by calling the Goibibo customer care. On cancellation charges, get details by visiting the respective airline’s website. After cancellation, refund is processed by Goibibo within 10 business days.

For more questions or assistance on new booking, contact the Goibibo customer care via phone or email.


  1. Rajesh Kumar Reply

    I Was booking my train ticket on dated 21.04.2019 but my booking not confirmed and my amount Rs.1050 have been deducted from my credit card account. I also send the request on whatsp chat but not getting any proper response till now also not getting my money refund. I am also unable to talk with the customer care number.

  2. Boom Shankar Reply

    I spent almost 3-4 hours today contacting you people via website chat and phone!!
    Most of the time this number is not reachable 9213025552 or couldn’t identify the 10 digit number while booking. When I got contacted it says we have long queue so can’t support!
    While cancelling the tickets from the website it prompted to call 24*7 support phone.

    I’m really frustrated from the support I got from Goibibo which was worst then Jet Airways where they almost closing down.

    Now what I want is to first know how much cancellation refund I get and later to cancel the ticket.

  3. We have booked tickets thru Goibibo in Feb 2019 from Bombay Doha Bombay. Now jet airways are grounded. I need refund and your IVR are totally trouble.
    You cancel our tickets from your own end and give us refund.

  4. I booked flight for 04/05/2019 and I got ticket for 03/05/2019. I don’t how it happened it was your website issue so refund has been sent in your account from indigo. So please refund my money

  5. Hello team
    I have been trying to reach customer support since morning, everytime it reaches to stupid IVR.
    Goibibo has a pathetic service.

    I had booked 4 flights for trip to andaman & Nicobar of which there are 2 flights of jet airways & remaining 2 flights of GO air.
    Jet airways fligjts have been cancelled ,so the question is what should I do with remaining 2flights of GOAIR.
    There are no alternate flights to match the timing.
    The booking costed me whooping 60000 INR.
    I request goibibo to refund the amount immediately as it’s their pathetic service which spoiled the entire plan.

  6. I have booked a flight ticket from springfeild to kolkata but they have not sent me the confirmation number or booking id. But my amount is deducted from my account.

  7. I booked a train ticket through Goibibo. The ticket was for senior citizens. I mentioned the age and the app took the same thing but I was not offered senior citizens discount. I was charged more for the ticket. Please help.

  8. Phacharajarin Pichitdhanapreeda Reply

    My husband have booked the flight ticket for me from Bkk to Ccu on March 21st 2019. Flight booking(PNR.MRP326) but during my check in at the airport in Bangkok staff have mentioned to me that my name is wrong spelling n I have to pay about $64 just to make change to the right spelling. I’m so much disappointed on your staff and this mistake is unacceptable.

  9. Please any one give me contact number of GoIbibo customer care , because i try many number but i cant reach them. i need urgent help , as i cancel my 2 flight ticket and for this i want to know that hoe i get refund from GO ibibo , so please any give me correct number for my reference.

  10. kamrun nahar Reply

    I want to cancel my booking but unable to do it cause the mob no i have provided for booking they are saying incorrect and also not receiving any TPO on my no for processing cancellation. What can i do now?

  11. Manju Gandhi Reply

    We were booked through Goibibo at Hotel Meuse Jupiter, Nashik for October 23rd, checking in upto October 24th 2018, checking out. We have had very very bad experience in Hotel Jupiter although Manju Gandhi requested the Vice President several times to take special care of the guests since they were coming for the prayer ceremony and immersion of Ashes of a Family Member. Ms Ekta Singh the Vice President promised to look after but she did not. The booking was for 10 rooms. The sheets in the rooms were very very dirty. There was no hot water in the rooms and the Service Boys were never available for any service at all. I am unable to contact you all on the phone. WE have been cheated and Hotel Meuse Jupiter is definitely not a 4 Star Hotel as it claims. Also Ms Ekta Singh failed in everything she promised and now she tells me to get the refund from Goibibo as the booking was through you. Please look into the matter as it is very serious and we would definitely want a refund. Kindly reply back.

  12. Sampa Dasgupta Reply

    Booking train ticket through on 30th August, 2018. Rs. 1480/- credited from my account but I have not received any ticket for travelling to Benaras or return back my booking amount. Plz do the needful as return Rs. 1480 to account as early as possible.

  13. Dinesh Kumar Reply

    Goibibo customer care number 6300210671//8910496355
    I am living in Qatar. I am not able to sign up with my Qatar mobile number. Please advise how to become a member. Can I sign up with my email address?

  14. Mukesh Duggal Reply

    I am living in Qatar. I am not able to sign up with my Qatar mobile number. Please advise how to become a member. Can I sign up with my email address?

  15. Mohammed Amanulla Reply

    I am living in Qatar and how can I book tickets or hotel reservation in india. I tried to sign up but it’s not accepting for my local number of Qatar. kindly advise

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