Find below customer service details of Frogfoot, South Africa. Besides contact details, the page also offers a brief overview of the company.

Head Office
Suite 302, Building 20,
The Waverley Business Park,
Kotzee Road, Mowbray,
Cape Town, South Africa

Customer Service
Phone: 021 448 7225
Email: [email protected]
Email: [email protected]
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About Frogfoot
Frogfoot is a South African fiber network Internet provider founded by entrepreneur Abraham van der Merwe in 2000. The technology company, with headquarters at Cape Town, provides high speed Internet connectivity to businesses and homes using optic fibre cables. It uses Fibre To The Home (FTTH) technology to provide higher bandwidth. The connection goes directly to the residences as a dedicated network unlike traditional copper technologies like DSL, ensuring users get ultra speed connectivity to browse or stream with zero buffering. With FTTH you can enjoy speeds ranging from 100 Mbps to 1Gbps.

If you are considering moving to a faster Internet service provider, Frogfoot’s plans might offer just what you need. With fibre technology, you can get 250 times faster Internet, use CCTV cameras for improved security, and enjoy VoIP calling locally and internationally with no costs. Further, users can also improve mobile phone coverage by installing decentralised mini-antennas. For those who want to go with smart metering and home automation, the FTTH technology will meet these expectations.

To get connectivity over FTTH, you can register on the website by inputting your details, along with location where it must be installed. New users can check coverage in their area by entering the address on the Coverage section of the website. The interactive map will show you active areas, along with planned and work in progress locations. If there is no coverage at your address, you can request to be alerted when it becomes available.

The packages include both capped and uncapped and are defined by the respective ISP. You can choose from 10Mbps to 1Gbps and more. Popular service providers listed include Nepic, Force Telecoms, Bosveld Communications, Opix, FibreWireless, WebAfrica, PacketSky, Adept, Afrihost, Amobia, Cell C, RocketNet, Vodacom, Wibernet and Skyfi. Under each plan, you can see if VOIP lines are available, what the download/upload speed is and if there is a free WiFi router.

You can choose the plan that fits your requirement and proceed to registration. The Internet service provider will revert back with activation details. The prices also vary according to services subscribed. You can choose plans that offer only Internet, or includes phone, IPTV and UPS. There might be a set up fee for laying the fibre optic cable. For frequently asked questions on the FTTH technology, installation, speed or others, you can navigate to the FAQ section on the website.

Categorized in:

Internet,

Last Update: March 6, 2020