Find below customer service details of Freepik.com. Besides contact details, the page also offers a brief overview of the technology company.
Head Office
Freepik Company, S.L.
13 Molina Lario St.,
5th floor, 29015,
Malaga, Spain
Support
Email: [email protected] (corporate)
Email: [email protected]
Web: Submit Request
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About Freepik
Freepik is a popular resource for web designers and graphic artists looking for free vectors, PSDs, icons and photos. It acts as a search engine for high quality graphic resources. Founded by brothers Alejandro and Pablo Blanes in 2010, the website is operated by Freepik Company, which also owns Flaticon and Slidesgo. Not just web designers and artists, the website is also used by big names such as Microsoft and Amazon. Each month Freepik boasts of 40 million users. On an average there are downloads that exceed 50 million in a month. The platform boasts of a staggering 5 million graphic resources.
The resources you find on Freepik are carefully selected to complement top-notch creative projects. The largest platform of free graphic resources allows users to search for vectors, stock photos, PSD and icons. There are free as well as premium files. Users can use the search bar to input a keyword and find relevant content. You can filter content by a number of parameters such as license, popular content, color and orientation (vertical, horizontal, square and panoramic). The Popular section on the menu lists all the trending and most downloaded vector or PSD on the platform.
As you explore the menu, you can see the sub categories from where you can explore specific content. Under vectors, you can find banners, business, buttons, design elements, icons, illustrations, background, ribbons, web templates, wedding, education, event, travel, calendar, and health. If only looking for PSDs, there is a dedicated section for same with sub categories listed such as backgrounds, cards, effects, logos, illustrations, textures, print templates and mockup. Also find photos for a wide range of creative assignments.
To discover and follow the most popular collections, check out the Collections section. Here you will find incredible backgrounds and designs that can be used for any high quality project. Web designers and artists can use the Freepik content for projects as long as they comply with usage rules. You will find the license information on the individual template pages. The Freepik license allows users to use the content for personal and commercial purpose with attribution. The “Designed by Freepik” attribution line must be seen on the final products or designs. You can download the template instantly or add to favourite for later access.
While there are restrictions for free downloads, Freepik offers a Premium subscription for users to not only enjoy thousands of free resources without attribution, but also to gain access to premium vectors, stock photos and PSD files. The premium content is available only for paid users. You can subscribe for a monthly or annual plan. Premium users enjoy unlimited downloads and priority support. Payment for subscriptions can be made using all major credit cards. You can manage the same by signing into your account. Note that subscription plan will renew automatically unless you cancel. New users who have registered for a premium account enjoy a 30-day refund guarantee if not fully satisfied.
Are you a web or graphic designer? Register as a contributor and monetize your creations. All files uploaded as contributor will be available only for subscribers. Payments will be on a pay per download model. You can also register as an exclusive designer and create content for Freepik at the comfort of your home. For complaints or queries on downloads, cancellation, refund, career, or others, reach the Freepik support.
