Contact of Fitternity customer service (phone, email)

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Find below customer service details of Fitternity, India. Besides contact details, the page also offers a brief overview of the fitness service company.

Head Office
33, MIDC Central Rd,
Chakala Industrial Area (MIDC),
Andheri East, Mumbai 400093

Customer Service
Phone: 022-6109-4444
Email:[email protected]
Email: [email protected]

About Fitternity
Fitternity is an online platform for searching and booking fitness services in India. The privately held company was founded by Neha Motwani and Jayam Vora in 2013. Headquartered at Mumbai, Fitternity boasts of more than 10 million users and more than 1+ million bookings. Through the platform, one can connect with gyms, personal trainers, classes and dietitians for their fitness and health needs. Fitternity currently caters to individuals across 12 cities that include Mumbai, Delhi, Bangalore, Pune, Hyderabad, Ahmedabad, Jaipur, Kolkata and Chandigarh. On the platform one can search and book from more than 12,000 gyms and studios. You can discover the closest as well as one offering most value for money around your location.

Simply use the search bar on the homepage to search for fitness centers or trainers. Besides gyms, you can also search for zumba, cross functional training, yoga, kickboxing, dance, pilates, indoor cycling and swimming. As you perform a search, the results will show you a list of options available in your surrounding. You can sort by popularity, price or rating. Additionally, you can filter fitness centers that offer free trial, group classes, locker/shower facility and parking. Other amenities can include a juice bar, steam/sauna, swimming pool, 24 hour facility, free WiFi and music/video entertainment. Under each of the listing you will find details of address, timings and available membership options. The reviews left by other users can help you make the right choice.

In most places, you can book a free session to explore the facility before starting with a membership. The picture gallery also shows the various equipments and facilities available. If interested, you can choose from one month, six month to one year membership. Fitternity’s services are available on both web and smartphone app. Fitness addicts can book personalised live workout sessions and even get a goal oriented plan with live video consultations. For those who would like to experience live workouts from more than 1,000 studios or interact with trainers real time, you have the live streaming option. All you need to do is select the preferred fitness activity, book slot and join via video conference.

Fitternity’s OnePass Virtual gives you unlimited access to group classes and even complimentary access to Fit TV subscription. If just starting, you can explore the one month or three month pass subscription. The pass can also be transferred to friends and family for a small fee. And if not happy with the pass benefits, there is an easy refund policy in place for 3 month, 6 month and 12 month packs. For those who want to workout at their own pace, there is Fitternity TV. You have a wide range of curated workout videos by experts. There are special plans and packages available for corporate customers. The Corporate Pass in fact gives employees access to 10,000+ fitness centers. Payment for subscriptions can be made online using major credit cards and digital wallets. For complaints or queries on payment, cancellation, refund, career, or others, reach the Fitternity support.

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