Contact Etsy, Inc.: Find below customer service details of Etsy.com, including phone and email. Besides contact details, the page also offers a brief overview of the company.
55 Washington Street, Suite 512
Brooklyn, NY 11201
Email: [email protected]
About Etsy, Inc.
Etsy is a popular creative marketplace launched in 2005. The ecommerce portal connects millions of buyers and sellers that deal with unique handcrafted and vintage items. According to the website, there are more than 29 million buyers shopping on the website globally. Etsy is headquartered in Brooklyn, New York. Product categories found on the website include bags, necklaces, rings, bracelets, dresses, shirts, handbags, luggage/duffel bags, home decor, rugs, furniture, outdoor/gardening, storage, bath accessories, cosmetics, fragrances, pet supplies, party supplies, wedding gifts, wedding clothing, toys, smartphone accessories, computer peripherals, books, craft supplies, arts and collectibles.
You can filter products on Etsy by price, shipping and product types. Each product page has detailed description, price and shipping information. Payment options include Visa, MasterCard, American Express, Discover and PayPal. Shipping options vary according to seller’s country. The options are available during checkout. As for returns and exchanges policy, that varies according to independent sellers who run their shops. If you have a special occasion coming, you can buy an Etsy gift card. On the gift cards section, you can choose a design, choose an amount and input recipient’s name.
Buyers can communicate with sellers through private messaging with shop’s policies or other questions. Etsy is not directly involved in transactions between individual buyers and sellers, but you can request for mediation in rare cases. Are you an artist or business owner? You can now sell your unique products on the platform for low fees. Listings are active for four months or until they sell. Sellers also get access to powerful tools to upload and manage their shop. Additionally, you can use promotional tools to drive traffic, manage payment processing with PayPal or get detailed statistics to improve sales. Currently, the Etsy platform has close to 1.7 million sellers. To start selling your handmade goods or craft supplies, you need to first create your account on the platform. For more information or queries on payment, refund, cancellation, delivery, or others reach the Etsy customer service.