Contact of Epiphone customer service

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Find below the customer service details of Epiphone in the US. Besides contact details, the page also offers a brief overview of the company.

Head Office
309 Plus Park Blvd,
Nashville, Tennessee,
37217, United States

Customer Service
Phone: 1800 444 2766 (US)
Phone: 00+800-444-2766-1 (Netherlands)
Email: +1615 871 4500 (worldwide)
Email: [email protected]

About Epiphone

An American musical instrument band, Epiphone has a rich history. Epiphone guitars came into existence with a Greek family, known as the Stathopoulos, who were based in Turkey and emigrated to the United States in the 1900s. Epiphone became a popular brand during the decades of 20s and 30s, and people would find the instruments in recording studios, clubs and radio broadcasts. With time the brand became synonymous with quality, innovation, and craftsmanship. The journey started with just guitars, but the brand slowly ventured into other musical instruments such as mandolins. The brand became huge and was considered as one of the biggest, right when acoustic and electric guitars were dominating the scene. Epiphone was used by some of the renowned and remarkable musicians and the history of popularity comes from its traverse history. Some of the jazz greats, including George Van Eps, and country pioneers like Hank Garland, John Lennon from the Liverpool Boys, and famous blues musician, John Lee Hooker, are known to have loved and used Epiphone instruments. The popularity reached new heights when the Beatles bassist, Paul McCartney, chose his Epiphone Casino, and the trend was quickly followed by George Harrison and John Lennon. 

Epiphone manufactured a lower-priced version of some of the popular Gibson models. The Epiphone Les Paul was made in comparison with the Gibson Les Paul. The names were similar to the alternates available with the Gibson. Gibson SG got its functional competitor in Epiphone G-400, and the alternatives were equally appreciated. Some of the most popular Gibson-equivalent electric guitars produced by the company include ES-125 TDC, ES-335, ES-339, Les Paul, SG, Flying V, Firebird, Explorer, and Thunderbird. Some of the most popular Epiphone exclusive guitars included Sheraton, Riviera, Casino, Emperor, Wildkat, Coronet, Crestwood. Wilshire, Jack Casady, Viola Bass, Allen Woody Rumblekat Bass, and Embassy Bass. The company still sells its Gibson inspired series, including the Original Les Paul, Original SG, Original ES, and Modern SG. 

If you love Epiphone instruments, you have got the official website at your disposal. The website lists all the products available for customers, including electric guitars, acoustic guitars, cases, picks, apparel, headwear, strap buttons and covers. You can select the guitar or other merchandise, add it to the cart and make payment. If you are shopping for guitars, you will have an option to choose the finish too. You will have an option to make the payment directly via American Express, Discover, JCB, Diners Club, MasterCard and Visa. If you want to purchase the product from a store, each listing has a ‘find in store’ option right under it. Click on the ‘find in store’ option, enter the zip code or city, and the website will display the nearest stores where you can try and make the purchase. All the purchases can be returned within 30 days of the invoice date for a full refund. Orders placed cannot be cancelled once they are shipped.

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