Find below customer service details of EaseMyTrip. Besides contact details, the page also offers a brief overview of the travel company.
Head Office
Easy Trip Planners Ltd
Building 223, Patparganj Industrial Area,
New Delhi 110092
Customer Service
Email: [email protected]
Email: [email protected]
Phone: 011-43131313/ 43030303
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About EaseMyTrip
EaseMyTrip is an online travel booking company that began operations in 2008. Founded by entrepreneurs Nishant Pitti and Rikant Pitti, the company is reportedly ranked among top three travel agencies in the country. Operations are managed from the offices at Delhi, Noida, Bangalore, Mumbai and Hyderabad. When it began, EaseMyTrip focused on the B2B market, serving only businesses. In 2011, it entered the business to customer segment. Today, it offers travellers a wide range of services, from booking flights, hotels to travel packages. The one shop online travel destination is available on web and Android/iOS. Headquartered at New Delhi, EaseMyTrip posted total income of Rs 1,511 million for FY 2018-19. It boasts a network of 52,000+ travel agents and close to 9 million direct customers.
To book a new flight or hotel, head to the website or app and use the advanced search tool. For booking a flight, input the origin/destination and date to see the lowest airfare. You can filter flights by airline, number of stops, time and price. The flight details show the fare and baggage information, along with cancellation rules. The homepage lists some of the top flight routes and discounts. There is also an Offers section to keep a track of the ongoing discounts with airlines, credit cards, and promotional codes that can be applied during checkout.
The search tool for hotel similarly allows you to enter city name and location and filter from results. Travellers will see a number of parameters to filter the most suitable hotel. You can filter hotel by price and amenities like parking, restaurant and WiFi. The individual hotel pages has information on the total price, room type and pictures. There are reviews to help you decide based on experiences of other travellers. Besides hotels, travellers can search for trains, bus, and cabs. Holiday lovers will find affordable tour packages for domestic and international travel. Need help with choosing the right holiday destination? There are travel guides on cities with information on things to do, highlights and others.
Payment for flight and hotel booking on EaseMyTrip can be made using Visa, MasterCard, American Express, RuPay and PayPal. You can view and manage existing reservations by signing into your account. The cancellation rules depend on the carrier and property. There might be a cancellation charge and EaseMyTrip fee on amending booking or cancellation. For complaints or queries on payment, cancellation, refund, or others, reach the EaseMyTrip support.
