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Contact of Dorothy Perkins customer service (phone, email)

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Contact Dorothy Perkins: Find below customer service details of Dorothy Perkins, UK, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.

Head Office
Burton Business Park,
Torre Road, Leeds, LS9 7DN,
United Kingdom

Customer Service
Phone: 0344 984 0261 (online)
Phone: 0845 121 4516 (store queries)
Email: [email protected]
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About Dorothy Perkins
Dorothy Perkins is a British women’s fashion retailer founded in 1909. Part of Arcadia Group, the brand serves consumers worldwide, including Ireland, India, Bahrain, Egypt, Indonesia, Kuwait, Malaysia, Philippines, Qatar, Saudi Arabia, Singapore, Spain, Thailand, Turkey, UAE and Vietnam. Headquartered at London, UK, Dorothy Perkins began originally as H.P. Newman. If you are yet to shop at Dorothy Perkins, head to the Store Locator on the website to to search stores by street, town or postcode. Around the world, Dorothy Perkins has more than 125 outlets. Within UK, there are around 400 stores as well.

For those who want to shop at the comfort of their homes, then the official Dorothy Perkins e-store is where you need to be. The New section showcases products that are latest and trending. For discounted items, you can explore the Sale section. Additionally, you can shop by occasion, category, brand and fitting. Product categories found include dresses, tops, jeans, jackets, knitwear, nightwear, shorts, skirts, swimwear, trousers, boots, flats, heels, sandals, trainers, bags, jewellery, scarves, hats, belts, socks, sunglasses, kids clothing, to name a few. Shoppers can filter items on DorothyPerkins.com by size, style, dress, color, brand, price and rating.

On each product page, you can see high quality pictures showing the clothing and accessories from different viewing options. It contains an overview of the item, sizes, color and other highlights. There are also reviews to help you make up your mind. Purchases on the website can be made using Visa, Mastercard, Discover and American Express cards. You can also use Dorothy Perkins gift card and Dorothy Perkins MasterCard. The Dorothy-branded card come with a number of benefits, including reward points on all purchases. You can purchase Dorothy Perkins virtual gift cards that will be sent through email or the plastic ones that are sent by post. The gift cards can be used at stores or on the website.

As for shipping, Dorothy Perkins offers free standard delivery when your purchases crosses a certain threshold. There are express shipping options for faster delivery. Shoppers can also opt to pick up item from any of the store or from Parcelshop. If you are not happy with your purchase, you can return your item within 28 days for exchange or full refund. For the process of return and related information, you can visit the website. Refunds will be processed within 5-7 working days. Looking for a job with Dorothy Perkins? The Careers section on the website has information on the vacancies for accounting, design, HR, marketing and operations. You can see the various job openings and current opportunities on the website. For more information or queries on refund, payment, shipping, cancellation, or others, reach the Dorothy Perkins support.

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2 Comments

  1. Mrs hicklin Reply

    Why do you not send returns labels with the order as in. This pandemic things are hard enough. I have an item to return but no labels and no access to a printer. Please help

  2. Hilary Cunningham Reply

    As your Worthing store sadly closed today. I visited the concession dept in Debenhams to enquire about the ever popular eden jeggings and why I cannot find any in 16 or 18 long in store or on line. The assistants in there didn’t even know what I was talking about. Had never heard of Eden jeggings. Have they been discontinued? Surely not? Please advise. Thank you.

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