Contact of Digital River customer service

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Contact Digital River: Find below customer service details of Digital River, including phone and address. You can reach these below contacts for queries or complaints on Digital River products/services, e-commerce solutions, payment assistance, technical support or other questions. Besides contact details, the page also offers information and links on Digital River services.

Digital River Head Office
Digital River, Inc.
10380 Bren Road West
Minnetonka, MN 55343
United States

Digital River Customer Service
Phone: +1 952 253-1234
Phone: +1 800 903 4152
Phone: +1 952 646-5747 (outside US)

About Digital River
digital-riverDigital River was founded by Joel Ronning in the year 1994. The company is a leading provider of e-commerce solutions, managing more than $3 billion in global online sales annually. Headquartered in Minneapolis, Minnesota, Digital River has offices in Germany, England, Ireland, Sweden, Taiwan, Japan, China and Brazil, and employs over 1300 people worldwide. The company’s clients include Microsoft, Adobe, EA Games, Kodak, Logitech, SanDisk, Nuance, Capcom, Netgear, Autodesk, among others.

Presently, Digital River offers fully-managed enterprise e-commerce, self-managed enterprise e-commerce, do-it-yourself e-commerce, fully managed or self-service marketing program, Digital River World Payments, and more. The company processes online orders from over 130 countries, and offers transactions in 39 currencies and more than 30 payment methods. It in fact processes over $8 billion in online transactions every year.

Industries spanning software, games, consumer electronics and others use Digital River for e-commerce solutions. Currently, the company has 8 international data centers and call center support in 14 languages. The company’s platform offers site development and hosting, order management, fraud management, tax management, physical and digital product fulfillment, multi-lingual customer service, advanced reporting and much more. Visit the website or speak with a Digital River customer service representative for more details.

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  1. Victor Stanley Reply

    During the month of May 2020, I was charged 4 times: May 17, $89.99 AUD, May 20, $39.99 AUD, May 24, $54.99 and again on May 24, $39.99 AUD. I have been trying prior to April 2020 because my computer died and could not be repaired, to cancel my Navy Federal charge but the lady I spoke with a week ago was not helpful. None of the programs they have charged to me were not loaded nor used by my computer has died the month before May 2020.

  2. robert stevenson Reply

    I cancelled my subscription 6 month ago but have been charged from my credit card £54.99
    I don’t even have the laptop or any other PC at home. invoice number 6496789751

  3. I signed up for a year free AVAST software. I canceled the account and want my account totally closed. I have alerted my bank to not honor anything form AVAST or Digital Rivers. I an about to send a broadcast e-Mail to my entire mailing list expounding how corrupt both of these companies are.


    I wish to cancel my AVG as I no longer have the computer or the same email address.
    An amount of $179.99AUD was deducted from my credit card on 25/01/2019 and I wish this to be credited back to my credit card.
    The order number shown when I tracked was 57098441600.
    Please cancel immediately and credit amount back to my credit card.

  5. N.B.Peterson Reply

    Digital River has renewed my KIS without authorization from me and charged double. Am on my way to my bank to dispute the charge. And as a bonus, will be filing a formal charge of bank fraud with the appropriate authorities. Customer service was unresponsive and had an attitude of “we got your money, go pound sand”. Order # 12845512706

  6. Digital River is a horrible corporate mess. They operate out of the Pillipines and give private credit card/bank card numbers to foreign shells to use as they please. There is NO WAY TO CONTACT Digital River. All calls are routed to the Phillipines. Am reporting them to the Attorney General, and will not do business with any company associated with Digital River. Cancelled Avast.

    • OH, Digital River Island have screwed me again, I signed up for ONE (1) years virus scan @ £35.88 GDP. Well they took the money twice! Judging by the comments I’ve read, they cannot be contacted are not based in the U.S.A but bank in the Phillipines where all calls are re-routed to. This company is corrupt and has NO scruples whatsoever. BLANK THEM, DON’T HAVE ANY THING TO DO WITH THEM OR THEIR LINKS!!!!!!!!!!!!!

  7. Good night,
    I bought Kaspersky’s internet security on 31st August. I tried activating it several times and had problems. After several attempts I was told that I had used up all the chances to download the software. I was then instructed to contact your website at digital river customer service. Please help me find a solution. I have already made full payments for the software through paypal. Thanking you in advance for your kindest consideration. I hope to receive a positive response soon.

  8. Ian Hunter Reply

    I cancelled auto-renewal on my Avast antivirus on the 1st of September and received a confirmation email. It still auto-renewed on the 15th of September and my credit card was charged. Order Number was 12582164962

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