Find below the customer service details of Delta Airlines baggage support in the US. Besides contact details, the page also offers a brief overview of the airline.
1030 Delta Blvd.
Atlanta, GA 30320
Phone: 1 800 455 2720 (service)
Phone: 1 800 325 8224 (baggage)
About Delta Airlines
Delta Airlines is an American favourite that needs no introduction. Commonly referred to as Delta, Delta Airlines is a legacy carrier, headquartered in Atlanta, Georgia. One of the leading carriers in the United States, Delta, along with its regional and subsidiary affiliates, operates over 5400 flights each day. The airline covers 325 destinations in 52 countries. Delta Airlines is one of the founding members of the SkyTeam airline alliance. Delta operates from nine major hubs, with Atlanta being its largest, both in terms of passengers and total departures. Delta Airlines ranks second in the world in terms of size, scheduled passengers carried, fleet size, and revenue passenger-kilometers flown. With the slogan ‘keep climbing’, Delta Airlines has witnessed a growth climb too and is ranked 69th on the Fortune 500. Delta’s nine hubs include Atlanta, Boston, Detroit, Los Angeles, Minneapolis/St. Paul, New York- JFK, New York- LaGuardia, Salt Lake City, and Seattle/Tacoma.
Delta Airlines is one of the pioneers when it comes to convenient travel. The carrier has made online check-in available for all its passengers within 24 hours of the departure. Web check-in can be done on the website and Fly Delta app. If you are traveling outside of the United States, you will have to reach the airport at least 3 hours before the departure. Delta makes it mandatory to check-in at least an hour before the scheduled departure. You will have to be at the gate, ready to board, 45 minutes before your scheduled flight. If you are traveling within the United States, you will need a valid US government-issued photo identity card while passing the security. Delta accepts IDs, including passports, driver’s licenses, Military ID, and other government issues identity cards.
Travelers in the main cabin of the Delta, traveling within the United States, can carry a baggage size that must not exceed 152 cm (62 inches), totaling the length, width, and height. Every passenger can carry up to 10 checked bags on the Delta operated flights. Passengers can check-in without paying any baggage fee for up to two bags, depending upon the route, bag weight, and class of service. First-class Delta passengers can check for two free bags weighing up to 32 kgs each. If you are flying in Delta Premium Select class, you can check in with two bags, 23 kgs each. Main Cabin passengers will have to pay US$ 30 for the first bags, US$ 40 for the second bag, and any checked bag should not exceed 23 kgs. Every passenger can carry one carry-on bag and one personal item. The carry-on bag should adhere to the size limit and should not exceed 45 linear inches in dimension. Carry-on bags should not weigh more than 158 lbs. (7kgs).
For any complaints related to your baggage, including lost or damaged baggage, you can contact the Delta baggage assistance counter upon landing. If you notice the damaged items on reaching the destination, you can log on to Delta’s website baggage assistance to get help. Each complaint is registered against an 8-10 digits alphanumeric code, which will be your reference number, in case you want to check the status of your complaint. You can submit a claim, explain the issues related to your baggage for a quick redressal.