Contact DX.com (DealExtreme): Find below customer service details of DealExtreme, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.

Head Office
EPRO E-commerce Group Ltd
15, 3/F, New City Centre
2 Lei Yue Mun Road
Kwun Tong, Hong Kong
Phone: 852 2632 5008

Customer Service
Phone: +86 02360339897
Email: [email protected] (affiliate queries)
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About DealExtreme
DealExtreme is a Chinese ecommerce company dealing with electronics and gadgets. The website DX.com features more than 300,000 products, many carrying affordable price tags. DealExtreme ships to locations around the world. The direct business to consumer retailer began operations in the year 2005. It currently boasts of more than 1 million customers and 400 suppliers. The DX catalog has a staggering 4000 categories, with 300,000+ items. And best of all, most items are shipped for free. Also consumers can shop with peace of mind as items are covered by a 90 day free replacement warranty and 150 day repair warranty.

Popular brands featured on the website include Asus, Lenovo, Huawei, Mi, Samsung, LG, SanDisk, Sony, among others. You can shop by brand, keyword or by navigating through the categories. The top categories you will find include smartphones, smartphone accessories, memory cards, headphones, cameras, toys, laptops, batteries, scanners, computer peripherals, sporting goods, among others. The Top Sellers section will list some of the most trending and highly sought after products. Bargain hunters can navigate to the Deals section for great discounts on gadgets and accessories. There is also a New Arrivals section to track those items just added to the DX catalog. Don’t miss out on the MVP section that shows the most valuable products and those that will be shipped within 24 hours.

On each product page, shoppers will find detailed description, high quality pictures, and specifications. As the quantity increases, the price also comes down. If you are planning to make a large order, you can enquire for bulk rates. The same is revealed on the product pages. Purchases on the website can be made using Visa, MasterCard, Discover, American Express and PayPal. Shipping details including the timeframe are revealed during checkout. While most products are shipped for free, note that customs and import duties will be the sole responsibility of the customer. Faulty products can be returned within 5 days for full refund or exchange. And those qualifying items reported during the warranty period will be replaced or refunded. If you have an ecommerce business, you can now earn extra income with DX’s drop shipping. DX will pack and ship the products ordered through your site. Sign up for newsletter to receive exclusive offers and new product launches in your inbox. For more information or queries on payment, refund, cancellation, shipping, or others, reach the DX support.

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Last Update: November 6, 2018