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Contact of CRED Club customer service

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Find below the customer service details of CRED Club. Besides contact details, the page also offers a brief overview of the technology company.

Head Office
No 1198, 3rd Floor, Salarpuria Emporium,
1199, 100 Feet Rd, Indiranagar,
Bengaluru 560038

Support
Email: [email protected]
Email: [email protected]
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About CRED Club
How would you like to be rewarded every time you paid your credit card bill? The members-only app CRED can offer just that. Launched in the year 2018, CRED rewards members for paying their credit card bills on time. Headquartered at Bengaluru, the company already boasts of more than five million members. It partners with some of the best brands in the industry, from apparel, footwear to electronics. The app can be accessed on both Android and iOS platforms. After joining the program, members need to access the app every time they want to make their credit card payment. When a bill has been cleared, you receive CRED coins that can be used for exclusive rewards or gaining access to curated products and experiences.

Registered members will get reminders through the app every time a credit card bill has been generated. You can get an overview of the statement, see detailed transactions, and view summary of recently made payments. For every rupee cleared on the bill, members earn a CRED coin. Reward points can also be earned for every person that you refer. The CRED coins can also be used to participate in games to win rewards and cashbacks. As a member, you also get access to the CRED store which showcases select products that stand out and are in demand. Some of the top brands CRED partners with include Myntra, Puma, Tata Cliq, Dineout, BookMyShow, Samsung and Ajio.

You could use your CRED coins for a movie voucher, a shopping voucher on Amazon, flight booking or for surprising your loved ones with a gift card. For those shopping on the CRED store, you can read description along with specifications on the product pages. It will have other useful information on the brand, features, delivery and cancellation. If you received a defective product, you are advised to raise a ticket within 5 days from delivery for replacement or full refund. More details are published on the Return Policy section.

Credit card bill payments are made in a secure manner through net banking, UPI or debit cards. You receive timely reminders and can automate your payments so you do not have an unpaid due. With CRED Protect, you also can be made aware of any hidden charges on your credit card. Further, members can get real-time alerts on duplicate transactions and can keep a check on credit score. If you possess credit cards of multiple banks, then managing all of them on a single platform like CRED would make it more convenient.

For those who are just starting, note that a membership requires an Experian credit score of 750 or above. Currently, CRED supports bill payment for financial institutions such as Axis Bank, SBI, HDFC, ICICI, Standard Chartered, Citibank, HSBC, PNB and RBL. It supports Visa, MasterCard, American Express and RuPay cards. If you have queries on payment, cancellation, refund, or registration, you can reach the CRED support from within the app or via email.

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