Contact Copa Airlines: Find below customer service details of Copa Airlines. Besides contact details, the page offers information on the Panama-based airline’s products and services. Reach the Copa customer service below for queries, complaints or feedback.

Office Address:
Copa Holdings S.A.,
Complejo Business Park,
Torre Norte Parque Lefevre,
Panama City, Panama

Support:
Phone:(507) 217 COPA (2672) (booking)

About Copa Airlines
copa-airlinesCopa Airlines (Compañía Panameña de Aviación, S.A.) is the national airline of Panama that began operations in the year 1947. Flying to over 70 destiinations, Copa Airlines operates from its main hub at Tocumen International Airport. A Star Alliance member, the airline in 2014 was named as “Mexico & Central America’s Leading Airline” by World Travel Awards.

With a fleet of close to 100 planes, Copa Airlines’ network covers over 30 countries that include Canada, Mexico, USA, Argentina, Chile, Colombia, Brazil, Bolivia, Dominican Republic, Haiti, Jamaica, Costa Rica, Honduras, Bahamas, El Salvador, Nicargua, Guatemala, Peru, Uruguay, Paraguay and Venezuela. Within the US, it connects, Boston, Chicago, Las Vegas, Miami, New York, San Francisco, Orlando and Virginia.

Planning and booking a trip can be done with ease on the Copa Airlines website. One can book a flight, hotel or car with payment made through major credit cards. Further, web check-in can be done by those looking to choose a seat and printing a boarding pass. That is not all, simply by logging into your account, you can also add or make changes to your booking. Flight status and schedule is also accessible with the click of a button. If you are a smartphone user, you can check flight status, make booking, do check-in using an app.

Are you a frequent flier? Copa Airlines’ ConnectMiles might be just for you. You can earn and redeem miles every time you fly with Copa or any partner airlines. With the frequent flier program, members can also earn miles on transactions at banks and hotels. In addition to that, ConnectMiles members will be able to earn and redeem miles on all Star Alliance flights. There is also PreferMember program that provides a range of benefits that include more points, priority check-in and boarding, additional baggage allowance, complimentary upgrade, lounge access, among others.

For domestic flights, Copa Airlines allows baggage weight of up to 20kg. Business Class passengers can carry up to 32kg. As for the carry on baggage, passengers can carry upto 5 kg (1 piece). As for flights to and from US, Economy Class passengers can carry two bags of each 23kg. For excess baggage, fliers can pre-book or make payment at the airport. For more details on baggage allowance and fees, browse the Copa Airlines website.

Flying Business Class? Passengers enjoy special check-in at airport counters, priority baggage handling, fine dining, spacious leather seats, access to Copa Club, United Clubs and VIP lounges, among others. Copa Clubs are lounges operated by the airline across Latin America. The Copa Club lounges come with peaceful surroundings, wi-fi access, showers, and complimentary light snacks and drinks.

For more information or queries on booking ticket, refund/cancellation, payment, cargo, group booking, lost baggage or others, speak to a Copa Airlines customer service representative.

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Last Update: March 26, 2022