Contact ColourPop: Find below customer service details of ColourPop, US, including phone and email. Besides contact details, the page also offers a brief overview of the cosmetics company. Reach the customer service below for queries, complaints or feedback.

Head Office
Colour Pop Cosmetics,
1400 Stellar Drive,
Oxnard, CA 93033
United States

Customer Service
Email: [email protected]
Phone: 805-487-1730 (corporate)

About ColourPop
ColourPop is an American cosmetics brand founded in the year 2014. Headquartered in Los Angeles, California, ColourPop ships products not to only to cities across US but also globally. You can shop online for make-up products for eyes, lips, face and brows. They come in a wide range of colours and types. Bestseller names include Lunch Money, Out and About, Bumble, Zingara, Lippie Primer, Blow Me Away, Double Play, Waffle, The Knock Out, Beeper and Aquarius.

Products are shipped within 3-5 business days. Items are shipped via US Postal Service. There is a flat shipping rate for delivery within the US. For shipping rates outside the US, you can use the shipping calculator on the website to get an estimate. Customers can exchange products within 14 days, however there is no refund or returns. Login to your account to view or manage ColourPop orders. For more information or queries on payment, refund, cancellation, or others reach the ColourPop customer service.


  1. Stephanie Garcia Reply

    Hi, I’ve been trying to get a replacement lipstick from the Disney Ursula Collection. I sent pictures of my damaged lipstick, but Maria M., a Colourpop customer service representative doesn’t seem to think so the pictures clearly show damage. I need this addressed right away. Thank you.

  2. Chivone Anderson Reply

    Hello ,

    I purchased 5 matt liquid lipsticks on March 2 and I just realized I have not received them in the mail nor was I sent a receipt. It has already been 2 weeks just wanted to know where it has gone. I was charged 56 CND for it by the way.

  3. Georgiana Phillips Reply

    Terrible customer service! I placed an order last week. Less than 24 hours after the order was placed I got an email with a 25% off sale. I emailed them to get a credit on my order which had not been shipped. Their reply after 2 days was that they are not able to do that as it would be unfair to customers. Excuse me, it is unfair to me! This order, when I receive it will be my last to this company and I will make sure to let others know how poor their customer service is.

  4. Alina Newpane Reply


    I recently purchased seven lip items and I love them all, however, the pictures that are online and how they look in real are very different and misleading. The ones that I ordered look very similar even though they are different products. I have purchased lip sticks before and I really loved it and wanted to order more. Is there a way I can return few of my items that I purchased for a different color products, maybe? I really would love to exchange for different colors since they are all so similar. Please advise.

  5. Does anyone ever pick up the customer service phone?! For me the instructions on exchanges aren’t clear. I would love to have someone pick up the phone when there are problems with my order. Please give me a number where someone will pick up.

  6. Susana Madrigal Reply


    I had just received my Colourpop order today and I am missing the one pressed eyeshadow shade out of the 8 that I ordered. I would like to fix the issue by getting the missing shade that I purchased. My order number is 7871342 and the missing pressed eyeshadow shade is called “Hear Me Out.”

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