Contact of Coach Outlet customer service (phone, email)

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Find below the customer service details of Coach Outlet. Besides contact details, the page also offers a brief overview of the fashion retailer.

Head Office
10 Hudson Yards
New York, NY 10001
United States

Customer Service
Phone: 1-800-307-0040
Email: [email protected]

About Coach Outlet
The name Coach is synonymous with luxury and quality craftsmanship. The American retailer specializes in high-quality bags, shoes, leather goods and accessories for men and women. Headquartered at New York, the brand is part of Tapestry, Inc which also manages Coach New York, Kate Spade New York and Stuart Weitzman. On Coach Outlet, you will find genuine products sold by Coach across the globe. If you prefer to shop at a brick and mortar store, you can locate one nearest to your address using the store locator. You can locate a store by zip code or state. Besides the US, Coach stores are also located across Asia, Europe, Latin America and the Middle East.

For those who love online shopping, Coach Outlet offers deep discounts on a range of products sold on its website. You have the Deals and Clearance section where you will find some of the best bargains on bags and apparel. Sign up for Coach Insider to receive emails on special offers and exclusive rewards. Insider members enjoy free shipping, easy returns and personalized offers. The Coach Outlet homepage features all the latest and discounted products that fly off the shelf. The designs featured are super trendy, chic and contemporary. Shopping can be done on Coach Outlet by item name or category. Product categories include bags, wallets, belts, watches, shoes, tshirts, leather jackets, sweatshirts, pants, outerwear, sunglasses and fragrance. If you are looking for gift ideas, there is a separate section dealing with bestsellers and gifts for different price ranges.

Shoppers can filter products by size, price, color or material. Further, there are high quality images showing an item at its very best. The product pages have a size chart, along with information on material used. Purchases on can be done using Visa, Mastercard, American Express, Discover, PayPal, and Coach gift cards. You will receive an email confirmation with tracking details after your order has been processed. Currently, Coach Outlet only accepts orders from across the US and Canada. Shipping fees vary according to order value. While Standard Shipping can take 5-7 days, choose Express Shipping for delivery within 2-5 business days.

As for return policy, Coach Outlet allows shoppers to return unused merchandise within 30 days of purchase. Note that personalized and final sale products cannot be returned. Products can be returned by mail or at nearest Coach Outlet store. To view or manage your orders, shoppers can sign into their account on Coach Outlet. For queries or complaints on cancellation, refund, shipping, warranty or others, reach the Coach Outlet customer service via phone or email.

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