Contact CME Group: Find below customer service details of CME Group Inc, including phone and email. Besides contact details, the page also offers a brief overview of the derivatives marketplace. Reach the customer service below for support, complaints or feedback.

Head Office
CME Group Inc
20 South Wacker Drive
Chicago, Illinois 60606
United States

Customer Service
Phone: +1 312 930 1000
Phone: +1 866 716 7274
Phone: +1 800 438 8616
Phone: +44 20 7623 4747 (Europe)
Email: [email protected] (Global Command Center support)
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About CME Group
CME Group is a popular derivatives marketplace that was established in 1841. Headquartered at Chicago, Illinois, the group employs more than 2,800 and serves clients in more than 150 countries. CME is short for Chicago Mercantile Exchange and is not only one of the oldest but also the largest financial exchanges in the world. The subsidiaries consist of Chicago Mercantile Exchange, Chicago Board of Trade, New York Mercantile Exchange, NEX Group, Kansas City Board of Trade, S&P Dow Jones Indices and COMEX. The marketplace is made up of four exchanges – CME, CBOT, NYMEX and COMEX. Together it has market capitalization of $54.1 billion, as of 2018.

While futures and options trading are performed through the CME Globex platform, the fixed income trading is done through BrokerTec and foreign exchange trading via the EBS platform. All trade processing services are managed through Traiana, and optimization and reconciliation services through TriOptima. Through CME’s tools and technology one can trade futures, options, cash and OTC markets. Users can register for My Portfolio to manage the trade conveniently throughout the day. You can follow the lows, highs and volume of data on web as well as smartphone apps. You will find products across all major asset classes based on interest rates, equity indexes, foreign exchange (FX), energy, agricultural commodities and metals. For those new to trading, CME Group has published a number of education materials on the website to help master the futures fundamentals, understand charts and much more.

There is a Broker directory for those looking for a reliable broker to maintain their account. The Fees section lists the exchange fees for clearing and trading. They vary according to membership and exchange. The clearing, corporate, and individual memberships can be bought or leased. It helps trade specific products at reduced rates and lower fees. For data, CME Group offers MDP (streaming) to access market data directly via the Market Data Platform; the E-Quotes for charting, analytics and real-time quotes; and CME DataMine (Historical) for comprehensive historical price information. Delayed quotes for Corn, Soybean, WTI Crude Oil, Euro FX, Eurodollar, Gold and others are available with details of low, high, open and volume stats. For more information or queries on products, subscription, cancellation, renewal, or others, reach the CME Group support.

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