Contact Citi Field: Find below customer service details of Citi Field, New York, including phone and email. Besides contact details, the page provides a brief overview of the baseball stadium and its services. Reach the Citi Field customer service below for queries, complaints or feedback.
120-01 Roosevelt Avenue
Flushing, NY 11368
About Citi Field
Citi Field is a baseball stadium located in Flushing, New York. Opened in the year 2009, Citi Field is owned and operated by New York Mets and can accommodate up to 42,000 guests. Home to MLB’s New York Mets, the seating categories consist of Field Level, Excelsior LEvel and Promenade Level. There are also 54 luxury suites (10 Sterling Suites, 39 Empire Suites and 5 Empire Party Suites). Guests looking for clubs and restaurants have Delta Sky360 Lounge, Delta Sky360 Club, Hyundai Club, Acela Club, Foxwoods Club and Promenade Club. Citi Field has close to 8,300 parking spaces for those visiting the venue with their own vehicles. There are 5 parking lots within the fence line of Citi Field.
All gates and ticket windows open 2 hours prior to the game. Tickets can be purchased at the Ticket Office, at kiosks located outside the ballpark, through phone or Internet. Tickets online can be purchased using MasterCard, Visa, Discover, American Express and Mets Gift Card. Tickets are non-refundable. For visitors with limited mobility, there are over 800 wheelchair-accessible seat locations. Use the seat map online to locate your seat. Lost something? The Citi Field Lost and Found Office is located in the Jackie Robinson Rotunda. Looking for merchandise? Visit the online store here to shop your favourite jerseys, caps, memorabilias or others. For more information or queries on tickets, payment, refund, parking, lost and found items, or others, reach the Citi Field customer service.