Contact Cincinnati Bell: Find below customer service details of Cincinnati Bell. Besides contact details, the page offers information on the company’s products and services. Reach the Cincinnati Bell customer service below for enquiries, complaints or feedback.
Cincinnati Bell Head Office
221 East Fourth Street,
Cincinnati, Ohio 45202, US
Cincinnati Bell Customer Service
Phone: 1-888-CIN-BELL (general)
Phone: 1-513-565-2210 (general)
Phone: 1-513-565-9890 (technical support)
Email: [email protected]
About Cincinnati Bell
Cincinnati Bell began operations in the year 1873 as The City and Suburban Telegraph Company. The telecommunications company offers voice, data, internet and TV entertainment services to people located in and around Ohio, Kentucky and Indiana. The company in 2014 expanded the fiber network to cover more than 6,600 route miles. The three main segments of the company are Wireline, IT Services and Hardware, and Wireless.
The Wireline segment’s products and services include data transport, high-speed internet, entertainment, local voice, long distance, VoIP, and other
services. Voice local service includes digital trunking, switched access, information services, and other value-added services such as caller ID voicemail, call waiting, and call return. As for entertainment, the company has launched Fioptics, besides Fioptics TV Everywhere and Fioptics live TV streaming application, to enable access to over 400 channels, including music, movies, and sports channels, besides over 120 high-definition channels
With Fioptics, subscribers can enjoy up to 1 Gbps high speed internet or sharp quality picture on television. The fiber optic connection transmits data in lightning speed. Fioptics TV comes with packages such as Basic, Preferred, Elite and Max. As for add-ons, look for Crystal Clear HD, Whole Home DVR, On Demand, Music Choice and Fiotics Sports. As for Fioptics Internet, there are plans from 5 Mbps to up to 1 Gbps. Each of the plan come with a variant in features and price. With such blazing speed, one can download and upload in a jiff, stream without buffering and do much more. Browse the website to check if the service can be availed at your location.
And there is home phone packages that come with unlimited local calling, long distance calling, among others. Cincinnati Bell also offers home security and energy solutions. Visit the nearest store for more details. If looking to view your bill or access your account online, click here. You can also pay your bills using credit and debit cards. For more details, visit the website or speak to a Cincinnati Bell customer service representative.