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Contact Chemist Direct: Find below customer service details of, including phone and email. Besides contact details, the page also offers a brief overview of the company.

Head Office
Chemist Direct
Unit 1a, Demuth Way, Oldbury,
United Kingdom, B69 4LT

Customer Service
Phone: 0121 541 1800
Email: [email protected]

About Chemist Direct
Chemist Direct is UK-based online healthcare and pharmacy company. Tens of thousands of health and beauty products are listed on the website for easy ordering from the comfort of one’s home. Launched in the year 2007, the company has its base at Oldbury, UK. Registered with the General Pharmaceutical Council (GPhC), the company claims all its pharmacy medications, skincare products, vitamins and supplements are sourced and shipped from the UK.

Popular brands listed on the website include Centrum, Vitabiotics, Nicorette, Calpol, Regaine, Tena, Alli, Aptamil, Vichy, Acnecide and Canesten. The leading online retailer of pharmacy medications in the UK allows shopping by condition, product categories or keyword. Under medicines section, you can find meds for allergy, cold, cough, headache, stomach pain, infections, first aid, nasal or ear care.

Other health conditions for which you will find solutions include hair loss, diabetes, anxiety, arthritis, migraines, skin conditions and baby conditions. Skincare products you can find include tanning oil, sun cream, organic skincare and more. There are also a number of vitamins and supplements products.

Find good bargains on fast selling products and brands under the Offers section. Discounted products are also featured on the homepage. On each product page, users can read description, usage instructions, ingredients and reviews. Chemist Direct assures shoppers lowest price trough the Price Promise Guarantee. If you find a product cheaper elsewhere, the company will match it. The competitor’s item must be identical to the one you want to price match.

Note that the website monitors sales for over-the-counter medicines. There are also restrictions on products that have ingredients like Paracetamol, Ibuprofen, Aspirin, Codeine, Ephedrine, Cinnarizine and Clemastine. Sales of certain sedative products are also not permitted. Purchases of meds and beauty products can be made using Visa, MasterCard, JCB and PayPal.

The company offers free delivery for purchases that cross a minimum threshold. Standard delivery takes 5 working days. If you need faster delivery, choose UK next working day delivery. Shoppers also have the option to receive products at a Collect+ location. There are more than 7,000 Collect+ pick up locations across the UK.

As for the company’s return policy, Chemist Direct allows shoppers to return items within 14 working days. Perishable and unsealed products do not fall under the return policy. Medicinal products also cannot be returned for exchange or refund. Refunds are processed in the original payment method. It can take up to 30 days for refund to show on your account. For more information or queries on payment, cancellation, refund, delivery, or others, reach the Chemist Direct support.

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