Contact of Cedar Point customer service

Contact Cedar Point: Find below customer service details of Cedar Point, Ohio. Besides contact details, the page provides a brief overview of the amusement park and its services. Reach the Cedar Point customer service below for queries, complaints or feedback.

Head Office
1 Cedar Point Dr, Sandusky,
OH 44870, United States

Customer Service
Phone: (419) 627-2350

About Cedar Point
cedar point customer serviceCedar Point is an amusement park located in Sandusky, Ohio, opened in the year 1870. One of the oldest amusement parks in the US, Cedar Park is owned and managed by Cedar Fair Entertainment Company. The 365-acres property boasts of over 70 rides, including 17 roller coasters.

The roller coasters at Cedar Point are named Blue streak, Cedar Creek Mine Ride, Corkscrew, GateKeeper, Gemini, Iron Dragon, Magnum XL-200, Maverick, Mean Streak, Millennium Force, Pipe Scream, Raptor, Rougarou, Top Thrill Dragster, Valravn, Wicked Twister, Wilderness Run and Woodstock Express. About five from the total roller coasters are taller than 200 feet. There are many other thrill rides and water rides that add to the fun.

Visitors to Cedar Point also can enjoy live entertainment and plenty of dining options, including DQ Grill & Chill, Johnny Rockets, Panda Express, Starbucks, Subway and T.G.I. Friday’s. Not just that, visitors also have overnight accommodations in and around the park.

On most days, Cedar Point is open from 10am to 11pm. For park operating hours and schedule visit the website. Daily tickets and season passes can be purchased on the website. The Season Pass offers unlimited visits, bring-a-friend discounts, food discounts, parking benefits, among others. Get the Fast Lane wristband to skip the regular lines on more than 20 rides

Cedar Point has strollers, manual wheelchairs and Electric Convenience Vehicles (ECVs) available for rent. For more information or queries on tickets, payment, cancellation, parking, lost and found items, or others, reach the Cedar Point customer service.


  1. Spent an exorbitant amount of money to find that many of the rides do not have seat belts that will accommodate larger people. In fact, some of the rides have shorter seat belts than in previous years. My sons are 6′ 4″ , and they couldn’t even ride most of the coasters. I’m so upset, that I’m actually writing from the park.

  2. My family and I were extremely disappointed with our visit to cedar point yesterday. We spent an OUTRAGEOUS amount of money on fast lane passes, only to have the main rides we got them for to be down. So $800 for paper bracelets that didn’t benefit us at all. I can’t imagine how many other people did this so obviously this park is making an obscene amount of money by ripping people off. I will be making an official complaint because this is just WRONG.

  3. We are currently standing in line at Maverick and the ride is down so it’s been a long wait. The group behind us are smoking while in line. What can be done about it and how is it best to report issues such as this?

  4. As I stand in line to ride the Top Thrill Dragster the ride officials announce the ride has become unusable. This is somewhat understandable as there is no predicting when machines have had enough. I have been at the park going on 6 hours and have successfully rode 2 rollercoasters. From a guy of 58 years of age, I work very long and hard to spend for my family of 4.
    $75.00 admission
    $101.00 fast pass
    $15.00 drink pass
    $191.00 x 4 = $764.00
    At this present time 3 of the top 4 coasters that are raved about are nonfunctional. I have been a regular customer for 14 years with the exception of 2020 (covid) Not sure if I can find a reason to plan a 2022 trip

  5. Robin bannon Reply

    My family are regulars at Cedar point and love it some of us travel here from Florida and love it so much more than Disney or universal studios that are only a couple of hours from our home. Unfortunately today my daughters purchased the fast pass plus and spent $200 only to find out that all of the fast pass lines were nearly as long as the regular admission lines. It was of little use for such an expense I think your park needs to re-examine this process

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