Find below customer service details of CBS All Access. Besides contact details, the page also offers a brief overview of the streaming company.
Head Office
CBS Interactive,
235 Second Street,
San Francisco, CA 94105
Support
Phone: 888-274-5343
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About CBS All Access
CBS All Access is a popular US video streaming service launched in 2014. Part of media giant CBS Interactive, CBS All Access provides users access to CBS shows, sports programming, news and on-demand movies. The service can be accessed on Android and iOS platforms. Additionally, you can stream content on Apple TV, Google Chromecast, Amazon Fire TV, smart televisions and PlayStation 4. You will need a subscription to access the video library and ongoing shows. Mostly showcasing CBS programming, the subscription is available for as low as $6 a month. New users can start with a free trial. Besides live TV, you can gain access to primetime and daytime hits, exclusive original series and much more. CBS All Access currently partners with CBS, BET, Comedy Central, Nickelodeon and Smithsonian Channel.
With any plan you can stream video on phone, tablet or desktop. Coming to subscriptions, you have Limited Commercials plan and Commercial Free plan. The latter also gives the option to download shows and watch offline. Both the plans carry the same features except that on one you will have commercials, while the other comes without interruption. You can choose from monthly or annual subscription. With annual plan, you can save on the total costs. Those who start with a free trial, have up to seven days to decide. Subscriptions can be paid for using major credit cards. You can view and manage your current CBS All Access plan by signing into your account. You can upgrade to annual plan or even cancel existing plan from user account. For queries on payment, cancellation, refund, troubleshooting or others, you can browse through the Frequently Asked Questions on the website. You can also reach the customer support via phone for assistance.
