Contact Casey’s: Find below customer service details of Casey’s General Store, including phone and email. Besides contact details, the page also offers a brief overview of the company.
Head Office
Casey’s General Store
One SE Convenience Boulevard
Ankeny, IA 50021
United States
Customer Service
Phone: (866) 922-0767
Email: nil
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About Casey’s General Store
Casey’s is a chain of convenience store and gas station founded in 1967. Headquartered at Iowa, US, Casey’s currently operates in more than 2,000 locations across 16 states. At Casey’s, consumers can shop for grocery, prepared food and gasoline. Apparently, the fourth largest convenience store business in North America, Casey’s employs more than 37,000 who cater to 600+ million customers each year. Casey’s distribution centers are located at Ankeny, IA and Terre Haute, IN.
Many of Casey’s stores are located within Iowa, Illinois, Missouri, Kansas, Minnesota, Nebraska, Indiana, South Dakota, Wisconsin, Tennessee, Oklahoma, Kentucky, Ohio and Michigan. A large number of customers visit the stores for fuel and shopping general merchandise. All fuel is sourced domestically from major petroleum suppliers. It is also working on adding E15, E85, ethanol-free products and biodiesel. Regular at Casey’s? Apply for Casey’s Business Mastercard to set individual card usage, manage spending and enjoy exclusive rebates and discounts on gasoline and fleet card purchases.
New customers can locate a Cassey’s store in their city using the store finder online. Customers can shop for stores by address, city, state and ZIP. The Deals section lists all the ongoing food and grocery deals at stores. If you want to know what food you can find at Casey’s, check out the menu on the website. Options include pizza, salads, wraps, burgers, sandwiches, chicken wings, chips, cookies and beverages. Customers can order for home delivery. For those special occasions, you can buy Casey’s gift cards that can be used at any store for the currency loaded.
Looking for job opportunities with Casey’s? The open positions and locations are published under the Careers section. Both part-time and full-time employees enjoy a number of benefits including competitive wages, flexible work schedules, life insurance and transfer opportunities. For more information or queries on store locations, payment, cancellation, career, or others, reach the Casey’s support.
There are a lot of Casey’s stores that used to be great are going down hill. Very dirty and long lines to check out no food. I try not to go into Casey’s stores anymore because I know I will just be disappointed again.This used to be the top chain for quality food products.
I too am having zero luck getting an email back from Casey’s about their app glitching and not letting me create an account, horrible customer service. Thank God there are five other convenient stores within a mile so I can easily give them my business.
I have tried numerous times to contact Casey’s by e-mail to tell them that I cannot get into my account but never a response. I don’t want to delete my account as I don’t want to lose all my points. Besides it doesn’t tell me how to do that anyway. Every time I enter my e-mail and password it just bounces back at me. I have tried to change password and it doesn’t allow that or anything else. When I tried to set up account again it said my e-mail was already registered.
This chat thing wants me to pay $1 but I am not falling for that scam. I am very disappointed in Casey’s as we buy most all our gas there.
Casey’s doesn’t respond to comments left on their messaging board. They leave a statement they will reply but they never do. After a dreadful incident in Holstein Iowa on Easter Sunday, I will never return. The clerk was screaming at me “ You Can Leave “ multiple times after I requested a receipt and the clerk couldn’t figure out how to perform that simple task. Will never return to that disrespectful store again and shame on the corporate company for not addressing the subject.
Same thing with me as George said. Went online and they said for $1.00 i could get it and fully reimbursed. Turned out it came up $46.00 and then I could cancel anytime. Did not do that!! Very unhappy.
The Casey store in Carlinville , Illinois is very dirty. The front doors are very dirty, the walk and approach area in front of store is very dirty. It’s more than just winter weather. It has been this way for some time. The employees sit on milk cases out front and smoke. I wonder if they. Sanitize when they go back into the store? I doubt it very much, because the cigarette butts or just thrown by the walk. I would like to shop there more because it’s very convenient. I hear a lot of people making complaints as they enter the store babe I hope you pass this on to the area manager and something can be done about it. Thank you very much
The customer service in Americus has changed alot on the last 10 years as it use to be 3 steps into the store and the customer was to be greeted now you don’t get greeted. The pumps are very dirty when they had to be cleaned and waxed at all times the store was sappost to be clean at all times, donut case was kept full. My husband had to wait to prepay for gas as they were busy talking and messing with the cigarettes customers use to come first 10 years ago. The uniforms are very confusing now how do you tell who works for Casey’s from who doesn’t. I can’t believe how many times I have gone into the store for something so simple just to find out that it is out . Just had to let you know it was a whole lot better 10 years ago whatever happened?
Is there such a thing as customer service. I complained numerous times about the pumps at caseys W 54 hwy in camdenton MO. About 3/4 of the time half pumps work and half time the receipt part is broken. I always get the same reply. Computer generated reply we’re working on it and nothing happens. I don’t think you know what customer service is. I’m tired of the same bull crap guess I’ll go else we’re for my needs. Guess this will go unread also