Contact Case-Mate: Find below customer service details of Case-Mate.com, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.
Head Office
Case-Mate, Inc.
7000 Central Parkway NE,
Suite #1050, Atlanta, GA 30328
United States
Customer Service
Phone: +1-888-988-5358
Email: [email protected]
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About Case-Mate
Case-Mate is a smartphone accessories brand founded in 2005. Formerly known as Case-Ari, the company manufactures and sells cases for smartphones, tablets and other electronic items. It also sells mobile chargers, screen protectors, armbands and audio accessories. Based out of Georgia, US, Case-Mate operates a user-friendly website where shopping of products can be done with ease. The designs are top-notch, trendy and comes with a variety of styles. Case-Mate’s products are also sold with leading retailers across 76 countries.
On the website, you can shop for cases according to brand, collection or product name. You will find cases for Apple phones, Samsung, Google, Asus and LG devices. You also can find screen protectors and armbands for Apple Watch. Additionally, you can shop for tablet cases, laptop sleeves and wireless chargers (Power Pad). The various collections you will find include Rings, Pockets, Karat Petals, Waterfall, Mood, Glow Waterfall, Karat, Brilliance, Naked Tough, Luminescent, Compact Mirror, Tough Mag, Gilded Glass, Iridescent Collection, Wallets/Folios Wristlets and Rose Gold Collection.
Users can also design custom cases by uploading images, adding text and changing background color. Most designs come with shock-absorbing flexible bumper, corner bezels, and design with impact resistance and shock dispersion. On each product page, you will find the detailed specifications, protection and other highlights. There is a Sale section if you are looking for hot bargains.
Purchases on Case-Mate can be done using Visa, MasterCard, American Express, Discover and PayPal. Shipping options are revealed during checkout. You can track status of order delivery by signing into your account. As for return policy, note that Case-Mate has a 30-day return policy. You can read the terms and conditions of returns on the website. Most cases carry a lifetime warranty, with exceptions of selfie cases, tablet cases and watch accessories. For more information or queries on payment, refund, cancellation, or others, reach the Case-Mate support.
I have purchased Samsung A3 case mate hard back cover from Amazon on 29.10.2018. I have been given an old stock case as it’s rubber frame started breaking 3-4 days back. I was not able to use it for even for 10 days and it’s rubber started breaking. Thought buying a high quality and branded product will be good but not so and bit dissapontment. Now for this pity thing I have to go to your centres and wasting my time and money to get it exchanged.