Find below the customer service details of Binance. Besides contact details, the page also offers a brief overview of the crypto exchange.
Head Office
Binance Holdings Ltd
PO Box 2547
Grand Cayman
Cayman Islands
Support
Email: [email protected] (feedback)
Email: [email protected] (OTC)
Email: [email protected] (Crypto Access)
Web: Submit Ticket
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About Binance
Binance is a growing cryptocurrency exchange founded by Chinese entrepreneur Changpeng Zhao. A combination of words Binary and Finance, Binance boasts of an average volume of 2 billion each day, making it the largest cryptocurrency exchange by volume. It further claims to manage 1,400,000 transactions per second. Initially based in China, the company has now moved its headquarters to Cayman Islands. Users can buy and sell Bitcoin, Ethereum, Ripple, Litecoin, Dogecoin, DeFi and BNB. For the uninitiated, BNB is the native coin of the Binance Chain blockhain. It can be used to trade as well as pay fees and purchase of goods. Binance supports the deposit of more than 150 cryptocurrencies. The fast and secure technology can be accessed on the web or smartphone app.
A new account can be opened freely on the website. There will be a KYC verification after which all the features will be available to use. Do enable the 2 Factor Authentication (2FA) to protect your account from hackers. To begin, registered users can buy coins listed through bank transfer. The stablecoins can then be used to buy a cryptocurrency on the exchange. You can also purchase currency with Visa or MasterCard. On Binance, you can decide to hold the currency in wallet, trade, or send to anyone with their wallet address. Stablecoins can be purchased through USD, Euros or Pound Sterling. There is also the P2P Exchange where you can buy and sell crypto with over 150 payment methods, including PayPal and cash. There are no trading fees charged for P2P transactions and even the information of buyers and sellers are protected.
Like any stock trading platform, on Binance you can see the current price of a cryptocurrency, their volume traded and charts showing the opening, high, low and current price. If you are a buyer, you have the option to place a buy order on market price or on a price below through Limit order. Similarly you can also place a sell order. You can see the trade history, open orders and funds in your account once you begin to trade. Access the Fee section on the website to know the rates for buying, selling or transfers. Margin trading option is offered for those who want to leverage their trade. All trades are settled directly to your Binance account’s spot wallet.
New to blockchain and cryptocurrency? There is Binance Academy to guide you on a range of topics in the crypto space. Topics include security, trading, Bitcoin, cryptography and mining. If you have specific queries on Binance, you can visit the Support Center which has a number of frequently asked questions. You will find here information on how to unlock account, reset password, crypto deposit/withdrawal, derivatives, spot/margin trading and others. Users can also create a ticket to receive help from the Binance support.
