Find below the customer service details of Big Bus Tours. Besides contact details, the page also offers a brief overview of the tour bus operator.

Head Office
4th Floor,
110 Buckingham Palace Road,
London, SW1W 9SA, GB

Support
Email: [email protected]
Web: Contact Form
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About Big Bus Tours
When you are on your dream holiday, you might be confused as to which sights to take in first or how to plan your time in each city. You would want to plan the perfect vacation including all the must see sights in the city you are in. Helping you with the perfect city tour in 23 cities across the globe is Big Bus Tour Company. It is a privately held company founded in 2011 with headquarters in London, United Kingdom. Big Bus Tours is one of the largest open bus tour sight-seeing operators with over 150 buses in operation.

Big Bus Tours helps you discover all the famous cities of the world in the continents of Europe, North America, the Middle East and Australia. They offer hop on hop off sightseeing in each city so that you enhance the complete holiday experience. You can choose a one day, two day or three day tours to custom build what you wish to see in the city of your choice. Take in all the memorable sights, cultural highlights and well known spots making each city visit complete and convenient. The hop on hop off aspect allows you to take in the sights at your own convenience.

All Big Bus tours come with open-top buses with commentary in multiple languages to aid your complete understanding of the sights you are witnessing. Big Bus Tours allow you to spend more time at places of interest to you and just pass by those that you are not interested in. So, unlike traditional guided tours, your holiday can be totally designed by you.

The tours available with Big Bus Tours are varied and well curated. This is possible because to the talented team that works at the company right from the people planning the tours at the back end to the bus drivers navigating the routes. Local experts are roped in to ensure that all the important sights are covered in the tour.

In Europe, Big Bus Tours have hop on hop off options in London, Paris, Budapest, Vienna, Rome, Istanbul, Berlin, Munich and Dublin. In North America, one can use their services in New York, Chicago, Miami, Las Vegas, Philadelphia, San Francisco, Los Angeles and Washington DC. If you are in the Middle East, you could use the Big Bus Tours in Dubai, Abu Dhabi and Muscat and in the Asia Pacific region opt for the hop on hop off tours in Sydney, Hong Kong, Darwin and Singapore.

The Big Bus Tours website is very informative and gives all relevant information such as first bus, last bus, full circuit time and frequency of buses. This gives you the information you need to plan your holiday. It also contains information about closures and holidays that will save you time and effort. One can browse the tour options and routes and pick the one most suited to your interests. The website contains city and route maps with each tour color coded for convenience.

Tickets can be bought online using Visa, MasterCard, Discover, American Express or PayPal. Any cancellation or refund requests must be provided by writing to the Big Bus support on the email provided at the beginning of this page.

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Last Update: November 28, 2022