Contact of customer service

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Find below customer service details of Besides contact details, the page also offers a brief overview of the ecommerce company.

Head Office
Sunjoy Technology (Hong Kong) Limited
Unit 04,7/F Bright Way Tower
No. 33 Mong Kok RD,
Kowloon, Hong Kong

Email: [email protected]

About BerryLook
BerryLook is a Chinese ecommerce company dealing with apparel and fashion accessories. Launched in 2017, the website is operated by Hong Kong-based Sunjoy Technology. It primarily deals with dresses, tops and bottoms for women and girls. The catalog boasts a vast collection of chic fashion you can find on the Internet. The products come in various styles and price points. For new shoppers, the New In and Trends section are designed to help discover latest at ease. You can also make use of the search option on the homepage or discover items by category. Top product categories include dresses, tshirts, blouses, sweaters, sandals, sneakers, loafers, boots, leggings, pants, jumpsuits, skirts, jackets, coats, hoodies, blazers, bags, scarves, and jewelry. All bargain hunters out there can head to the Sale section for some irresistible deals.

For details of size, color and other highlights, shoppers can visit the individual product page. It has material details along with size chart and shipping information. There are also pictures showing the apparel and accessories in a closer view. Shopping on BerryLook can be done using Visa, MasterCard, Discover, American Express and PayPal. As you checkout, you can also choose the shipping method. The delivery timeframe and costs vary according to location. BerryLook currently ships products to locations across Asia, Europe, Africa, and North America. Most standard deliveries across US and Europe takes 5-12 days. Details are available on the FAQ section.

As for returns, shoppers enjoy a 30-day return policy. An item can be exchanged or returned within the 30 days for full refund. Once your item has been returned, the company inspects and will notify of approval or rejection of refund. Refunds are processed in the original method of payment. You can expect refunds within 7-15 business days. Note that sale and clearance items are not eligible for exchange or return. You are assured of full refund if order is cancelled within 24 hours of purchase. For complaints or queries on payment, cancellation, refund, or others, reach the BerryLook support.

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