Head Office
Berghaus Limited,
12 Colima Avenue,
Sunderland Enterprise Park,
Sunderland SR5 3XB, England
Customer Service
Phone: 0345 607 2477 (UK)
Phone: +44 1254 277247
Email: customerservice@berghaus.com
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About Berghaus
Berghaus is a British outdoor clothing brand founded in 1966 in Newcastle. The company designs and retails waterproof jackets, fleeces, base layers and legwear for men and women. Headquartered in Sunderland, UK, Berghaus came in to existence when climbers Peter Lockey and Gordon Davison mulled over selling their own outdoor gear. The company revolutionized the rucksacks market when it first introduced the Berg 172 and Berg 272 rucksacks. In 1977, it also introduced advanced waterproof and breathable fabric called GORE-TEX. There are several other innovations to add to the credit.
Products designed and manufactured by Berghaus are sold at stores and on ecommerce platforms. Berghaus also operates an independent e-store where a wide range of products can be shopped. Berghaus-operated stores are found across Austria, Belgium, Germany, Denmark, Finland, Ireland, Netherlands, Norway, Switzerland, UK, Italy and Poland. You can locate a store on the website by inputting city, state or post code. Products that can be purchased directly on it’s website include waterproof jackets, insulated jackets, fleece, base layers, shirts, tees, trousers, footwear, rucksacks and accessories like hats and gloves. You can filter products by price, size, technology and color. Gears can also be searched by outdoor activities like climbing, mountaineering, trekking and walking.
Purchases on Berghaus.com can be done using Visa, MasterCard, American Express or Discover cards. For shoppers within UK, the deliveries are made using Royal Mail or DPD. The standard delivery takes 4-5 working days. You have options to expedite the delivery through Express service. As for return policy, you enjoy 30 day return period with all Berghaus purchases. Products must be returned in its original packaging and tags intact. Payment will be refunded to the card used to pay for order. If shoppers find “genuine fault or defect” in product’s lifetime, the company will repair or replace it for free. Visit the frequently asked questions page for common questions and their answers. Interested in a career with Berghaus? Know the job opportunities at the company on the Careers section of the website. For more information or queries on branch locations, payment, shipping, career/jobs, or others, reach the Berghaus support.
