Contact Assurance Wireless: Find below customer service details of Assurance Wireless, US, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.

Head Office
Assurance Wireless
P.O. Box 686
Parsippany, NJ 07054

Customer Service
Phone: 1-888-898-4888
Email: [email protected]

About Assurance Wireless
Assurance Wireless is a federal Lifeline Assistance program introduced by Virgin Mobile. The program has been in existence since 2010 and provides cell phone and free voice minutes to eligible low-income residents. It is currently available in more than 40 states across the US. States include Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Indiana, Kansas, Kentucky, Michigan, Mississippi, Missouri, Nevada, New Jersey, New Mexico, New York, North Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, to name a few.

Part of the Low Income Program of the federal Universal Service Fund (USF), the service is available to consumers who meet federal or state-specific eligibility criteria. Applicants must provide proof of program participation or proof of income. The service is available for only one wireline or wireless account per household. Network coverage might not be available everywhere. You can visit the website to check if service is available in your area.

Users can also see if they qualify on the homepage. If you have already submitted an application, you can check status with your PIN/application ID. Qualifying public assistance programs include Medicaid, SNAP and SSI. New Assurance Wireless customers receive a free Android smartphone, 500MB free data each month, unlimited free texts, free voicemail account and free voice minutes. If you need more minutes, you can buy additional voice minutes online. Users can further can sign in to account to browse the low-cost bundled plans on offer. For queries on new connection, payment, cancellation, or others, reach the Assurance Wireless customer service.


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