Contact Amazon Canada: Find below customer service details of Amazon.ca, including phone and email. Besides contact details, the page also offers a brief overview of the ecommerce company. Reach the customer service below for support, complaints or feedback.
P.O. Box 81226
Seattle, WA 98108-1226
About Amazon Canada
E-commerce giant Amazon began doing business in Canada in 2002, when it launched the Amazon.ca. The American internet retailer sells a wide range of products that include books, electronics, home and kitchen items, among others. Amazon operates numerous retail websites and country-based ecommerce portals, with all operations managed from its main headquarters at Seattle, Washington.
Amazon reportedly sells more than 3 billion products across 11 marketplaces. Product categories found on Amazon Canada include books, music, movies, kindle, computers, laptops, smartphones, cameras, home audio, software, home decor, tools, hardware, outdoor furniture, toys, cosmetics, clothing, automotive items, and furniture. The Deals section on the website lists tons of great offers for up to 50% off and more.
Purchases on Amazon.ca can be made using Visa, MasterCard, American Express, Discover, JCB and Amazon gift cards. Upon payment you can track your package by signing into your account. Shoppers can also manage their orders from the user dashboard. Standard shipping within Canada takes 3 to 6 business days. There are express, priority, two-day and one-day shipping options available during checkout. Shipping rates vary according to item and location.
Items ‘Fulfilled by Amazon’ are directly shipped from an Amazon Fulfillment Centre. Also note that the Pickup Points delivery option allows you to choose a Canada Post retail location as a shipping destination. Not just that there is Amazon Locker if you want to receive your Amazon packages at secure locations. Most purchases on Amazon.ca carry a 30-day return policy. It however varies according to item and seller. The details are revealed when logged into account.
Become an Amazon Prime member to enjoy fast and free shipping on millions of items. Prime membership also gives exclusive access to watch Amazon Originals and access to stream over one million songs. Other benefits include free unlimited photo storage and early access to hot deals. Prime membership can be started with a 30-day free trial.
Are you a business owner? You can now start selling on Amazon and reach hundreds of millions of customers across Canada and the US. Through Fulfillment by Amazon you can also leave all the picking, packing and shipping of products to Amazon. That is not all, you can even increase product visibility with Sponsored Products keyword-targeting advertising. For more information or queries on payment, cancellation, return, refund, selling on Amazon, careers, or others, reach the Amazon Canada support.