Find below customer service details of Allure Beauty Box, including phone and email. Besides contact details, the page also offers a brief overview of the subscription service.
Head Office
1 World Trade Center
New York, NY 10007
Customer Service
Phone: 1-800-274-1603
Email: [email protected]
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About Allure Beauty Box
Allure Beauty Box is a monthly beauty subscription service run by New York-based Allure Magazine. Top makeup and skincare products are handpicked by the Allure team and sent to addresses of subscribers every month. Allure is a popular women’s magazine published by global media company Conde Nast. Members of Allure Beauty Box get 5 deluxe sized product samples. The Allure team apparently tests more than 50,000 products a year. However, only the best and tested are selected and sent each month. The beauty box has skin care and hair products that are worth $50-90 value. It can include an eyeliner, cream, water essence, cleanser, or lipstick. The editor-curated products come in deluxe size. To know what will be shipped in the current month’s beauty box, you can visit the website.
New members only pay $10 for the first box. The first box comes with a special gift as well. You can choose from monthly, quarterly or yearly subscriptions. The annual subscription that costs $150 offers 31 products valued at $312. The beauty box sometimes has bonus products and one time use products such as sheet masks. Not just that users also will receive a mini-magazine with product reviews and tips. Payment for new subscription can be made using Visa, MasterCard, Discover or American Express cards. You can manage subscription from your account. Membership can be cancelled any time.
All boxes ship by third week of the month. The monthly membership includes shipping as well. If you want to update shipping address, you can update before next box is shipped. Currently, Allure Beauty Box ships only to addresses within the US. To change your subscription term from monthly to yearly, you can reach out to the Allure support. All boxes sent are final and cannot be returned or exchanged. However, you are free to communicate with the Allure team and give your feedback on products being received. If you received the same product twice, you can reach the support for a substitute. Replacement product may take 4-6 weeks. For complaints or queries on cancellation, refund, or others, reach the Allure support.
Box is not worth it. I have received it for two years and have received duplicates. There are hardly any cosmetics and I have sensitive skin so I can’t use most of the products. I tried to cancel my box subscription but it is automatically renewed and customer service is extremely poor.