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Contact of Airtable.com customer support

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Find below customer service details of Airtable. Besides contact details, the page also offers a brief overview of the technology company.

Head Office
799 Market St, San Francisco,
CA 94103, United States

Customer Service
Email: [email protected]
Phone: nil
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About Airtable
Airtable is a collaboration platform for creating databases with rich field types. The cloud-based database tool was launched in the year 2012, with team now operating from headquarters at San Francisco, California. Since its inception, the platform has led to the creation of more than 15 million databases. More than 170,000 companies, including Shopify, Medium, Expedia, Box, JetBlue and BuzzFeed, use the platform to track sales, customers, projects, employees and more..

The spreadsheet-database hybrid tool is accessible on web as well as smartphone apps. You can create a spreadsheet table from scratch or use one from the pre-populated templates. It has a simple UI with drag and drop option for columns and rows, with features to store, organize, and collaborate in a jiff. Each base (equivalent to database or spreadsheet) can contain multiple tables of content, fields and records. Even SQL is supported for handling structured data. The bases can be viewed as a grid, calendar or gallery.

The database management solution supports rich field types like attachments, checkboxes, photos and barcodes. You can save and share views, do third party integration, upload spreadsheet, synchronize data and set auto backup. Additionally, one can use Zapier, Workato and Automate.io to connect Airtable with popular websites and apps. You can integrate Airtable with Dropbox, Basecamp, Box, Facebook, Instagram, Google Drive, Slack, Zendesk, YouTube, Google Drive and other leading apps.

Airtable is free to use for teams of any size. The free plan though allows users to create unlimited bases, has restriction on records per base to 1,200. Attachment space per base is also restricted to 2GB. For more features, you can upgrade to Plus, Pro or Enterprise plan. The Plus plan allows 5,000 records per base and 5GB attachment space per base, and Pro plan offers 50,000 records per base and 20GB attachment space per base. Pro and Enterprise customers get access to Blocks, styling options, custom branded forms and password restricted shares. Users also get access to wide range of templates. You have templates for product launch, project tracker, product planning, event planning, bug tracker, digital video production and applicant tracker. Templates are designed for industries such as marketing, legal, HR, publishing, real estate and software.

Premium subscriptions can be availed through annual or monthly billing. The Plus is charged at $10/month and Pro at $20/month. Payment can be made using all major credit cards. You are free to upgrade or downgrade your Airtable account any time. For frequently asked questions and help guides, browse the Airtable websiteFor complaints or queries on payment, cancellation, refund, career, or others, reach the Airtable support.

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