Contact Air Miles: Find below customer service details of Air Miles, Canada. Besides contact details, the page also offers an overview of the company and its services. Reach the Air Miles customer service below for queries, complaints or feedback.

Air Miles Head Office
438 University Avenue
Suite 600, Toronto, Ontario M5G 2L1

Air Miles Customer Servie
Phone: 1-888-AIR-MILES
Phone: 1-888-247-6453
Phone: 416-226-5171 (in Toronto)

About Air Miles
air miles canadaAir Miles is a reward program owned and operated by LoyaltyOne, Inc, a division of Alliance Data Systems. Launched in the year 1992, Air Miles enables members to shop at over 120 in-store sponsors and earn reward miles. Members also can shop online or earn reward miles through one of the payment products.

The featured online sponsors include Indigo, Victoria’s Secret, Dell, Sears, Old Navy, Amazon Canada, Toys R Us, GAP, Apple, Bose and Lands’ End. The in store partners are Ace, ADI, Alamo, Budget, Best Western, CNS, Century 21, Conrad, Crowne Plaza, DoubleTree, Goodyear, Hampton Inn, Hilton, InterContinental, Lowe’s, National, Metro, Primus, Safeway, Shell, Staples and Waldorf.

To find all the latest offers online, visit the link here. You can shop by brand or category such as Apparel, Books, Electronics, Appliances and Flowers. Members enjoy reward miles on every purchase. If you prefer to buy or transfer miles, you can do same by signing in to your account. You can transfer miles to family and friends as gift or even help a friend who is short on miles. To earn more miles try the credit/debit cards offered by American Express or Bank of Montreal (BMO).

Miles can be used for Cash Rewards or Dream Rewards. The Cash Miles can be used for in-store purchases, movie tickets, online cash rewards, among others. You can view the participating sponsors on the website. As for Dream Rewards, they can be used for booking flights, hotels, car rentals, cruises, concerts and cultural events. For members who earn more miles, there are also level of benefits. Reward Miles older than 5 years will begin to expire on a quarterly basis. For more information or queries on new application, redeeming miles, or others, reach the Air Miles customer service via phone or email.


  1. Mary macdonald Reply

    I can’t get into your website plus I can’t reach anyone by phone Tuesday is supposed to be a problem but not today. What is going on, I need to book a flight.

  2. I have been waiting 5 days to hear back from you for a new password for login. I need a new card and would like to update my address. Unable to use my points as the strip is worn.

  3. I tried contacting you 5 days ago to get a new password, I have not heard back via email. I need a new card and would like to update my address. My present card will not let me redeem points for cash earned. seems the strip is worn out.

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