Contact of Admirals Club customer service (phone, email)

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Contact Admirals Club: Find below customer service details of Admirals Club, including phone and email. Besides contact details, the page also offers a brief overview of the airline membership program.

Head Office
4255 Amon Carter Boulevard
Ft Worth, TX 76155

Customer Service
Phone: 800-237-7971
Phone: 817-963-6100
Email: [email protected]

About Admirals Club
Admirals Club is a popular network of airport lounges operated by American Airlines. The membership program was started in 1936 by Cyrus Rowlett Smith, the then CEO of American Airlines. Members of the program enjoy access to 45 lounges throughout the US and 60 other partner lounges. Across the US, you can find Admirals Club at Atlanta, Austin, Boston, Charlotte, Chicago, Dallas, Denver, Houston, Los Angeles, Miami, Nashville, New York, Newark, Orlando, Philadelphia, Phoenix, Pittsburgh, San Francisco, Tampa, and Washington DC. Also find a club at Hong Kong, South Korea, Singapore, Japan, China, Italy, Germany, Australia and New Zealand. The website has a search tool to locate a club at the airport you are travelling through.

American Airlines manages approximately 6700 flights to more than 350 destinations in 50 countries. The club has made travelling and layovers easy providing comfort and convenience, with access to food, WiFi and a rest area. To get started, note that you must have an AAdvantage account. You can join the program on the website. Also, you can buy one and get 50,000 bonus miles after qualifying purchases. There are One Day passes available at select locations. Qualifying MasterCard holders, First and Business class fliers, and AAdvantage Executive Platinum/Platinum Pro may also access the Admirals Club during their travel.

Membership rates are based on your AAdvantage status. Current membership types include AAdvantage, Gold,  Platinum, Platinum Pro and Executive Platinum. The annual rates vary for individuals and household. The annual rates (miles) are also different according to tier. Memberships are renewed 30 days before expiration. New memberships and upgrade can be made using Visa, MasterCard, Discover and American Express. The annual memberships automatically renew each year. Lifetime memberships are non-refundable and non-transferrable.

Members are required to present their valid membership card, AAdvantage frequent flyer card, or AAdvantage number, and a government issued photo ID for admittance. To report lost or stolen card, or to request for replacement, you can visit any Admirals Club center or call the customer support. As for the amenities, the club provides members with snacks, drinks, made to order specialties, shower suites, personal travel assistance and access to business center. You will always find the food counter filled with hearty soups, salads, bagels, breakfast breads, assorted fruit and freshly brewed coffee and lattes. For more information or queries on membership, upgrade, cancellation, refund, or others, reach the Admirals Club support.

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