Contact Academy Sports + Outdoors: Find below customer service details of Academy Sports + Outdoors, including phone and email. Besides contact details, the page also offers a brief overview of the company.
Head Office
Academy, Ltd
1800 N. Mason Road
Katy, TX 77449
United States
Customer Service
Phone: 1-888-922-2336
Email: [email protected]
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About Academy Sports
Academy Sports + Outdoors is a sporting goods retailer founded in the year 1938. The American discount store chain is owned by Kohlberg Kravis Roberts, with headquarters at Harris County, Texas. Employing more than 23,000, Academy operates in more than 290 locations across 16 states in South, Southeast and Midwest. Founded by Max Gochman, the first Academy store opened in San Antonio, Texas. The company today boasts of three distribution facilities and sales exceeding $4.9bn. It’s product assortment not only include sporting goods, but also fishing and camping equipments, patio sets and barbecue grills, and other recreation products. The sports and recreation lifestyle retailer sells products through brick and mortar stores as well as on the ecommerce platform.
New shoppers can locate a Academy Sports + Outdoors store by city or state using the store finder. States where Academy stores can be located include Alabama, Arkansas, Florida, Georgia, Indiana, Kansas, Kentucky, Louisiana, Mississippi, Missouri, North Carolina, Oklahoma, South Carolina, Tennessee, and Texas. The discount store chain has published the weekly savings under the Ad section. The Weekly Ad catalog lists products from apparel to sporting goods with more than half the price slashed off. Also explore the Deals section for some irresistible bargains. If you have a birthday or a special occasion coming, you can purchase a gift card for any pre-selected amount. The gift cards can be used for shopping at any Academy store or for online shopping.
Internet shoppers can head to Academy.com where you can shop from a wide range of categories. The main categories include shirts, shorts, pants, jackets, hats, sunglasses, gloves, shoes, boots, sandals, bikes, helmets, skateboard, roller skates, fishing products, hunting products, kayaks, canoes, boats, coolers, camping essentials, sleeping bags, tents, grills, camping furniture, cardio equipments, fitness accessories, weights, barbells, backpacks, electronics, luggage, and toys. The homepage lists all the latest and trending.
Academy Sports + Outdoors claims products listed on the website are lowest by competition. And if you find an identical item at a lower price, you can claim the difference amount or a discount. Terms and conditions apply for the same. Purchases on the website can be made using major credit cards. Shoppers can opt for in-store pick up when buying online. You can place an order on the website and collect same from local Academy store. You will get an email confirmation when product is ready for pick up. If you prefer delivery to your address, there are standard and expedited shipping. Free shipping is offered on orders over $25.
Not happy with the product? You can return the product by post or at store for a refund. All refunds will be processed in the original form of payment. Do read the Returns Policy section for terms and conditions. For complaints or queries on store locations, payment, cancellation, refund, career, or others, reach the Academy Sports + Outdoor support.
I placed an order online and paid with PayPal. My orders were sent to my address from a year ago and when I contacted Academy they said it was PayPal’s fault. I contacted PayPal and they showed my recent address for shipping, therefore, it was Academy’s error. Academy stated because I ordered online it is not their fault?. Academy shipped it, and will not reimburse us for the packages to be forwarded. I will never shop there again. Customer service is HORRIBLE
I cannot tell you how disappointed I am. I ordered a hook2 locator from you and thought there was something wrong with it only to find out from lowrance you sent me the wrong thing. I had no idea that it was not what I ordered. It’s past your return date. Now I’m stuck with something that won’t work for me.