Contact of support (phone, email)

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Contact About You: Find below customer service details of, including phone and email. Besides contact details, the page also offers a brief overview of the ecommerce company.

Head Office
About You GmbH
Domstrasse 10
20095 Hamburg

Customer Service
Phone: 0800/30 15 085
Email: [email protected]

About AboutYou
About You is a Germany fashion ecommerce company owned and operated by the Collins GmbH, a subsidiary of the Hamburg-based Otto Group. Launched in the year 2013, About You is a one stop destination for apparel, accessories and footwear. The award-winning company also has operations spanning Austria, Switzerland, Netherlands and Belgium. The catalog contains a large selection of clothing for men, women and children with an array of sizes and colors.

Shopping can be done on the About You website as well as smartphone app for Android and iOS. On the homepage you will find some of the latest and trending. Featured brands include Only, Vero Moda, Heine, Mango, S.Oliver, Vila Clothes, Adidas, Nike, Reebook, Levi’s, Calvin Klein, Boss, and Pieces. You can also find clothing with About You label.

Discount shoppers can navigate to the Sale section to discover items with 50-70% off retail price. There are a number of categories for shopping in a jiff. There is a Premium section for top quality clothing. There are also separate sections for sports clothing and swimwear items. Other general categories to shop include tshirts, shirts, trousers, jeans, jackets, shorts, shoes, sandals, belts, bags, ties, backpacks, sunglasses, caps/hats and perfume. Further filter products by color, size and other parameters.

Purchases on can be made using Visa, MasterCard, Discover, PayPal, gift cards and net banking. For shipping, About You partners with DHL and Hermes. Most deliveries are performed within 1-3 working days. You have express shipping option for faster delivery. You can track status by signing into your account. If not happy with purchase, shoppers can return an item within 100 working days. Product must be returned in its original condition with tags intact. A request for return can be made by signing into your account. For more information or queries on payment, cancellation, refund, shipping, or others, reach the About You support.

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