Contact 1-800-Flowers: Find below customer service details of 1-800-Flowers.com, including phone and email. Besides contact details, the page also offers a brief overview of the company.

Head Office
1-800-Flowers..com, Inc
One Old Country Road, Suite 500
Carle Place, NY 11514
United States

Customer Service
Phone: 1-800-356-9377
Phone: 1-800-716-4851
Email: [email protected] (business gift services)
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About 1-800-Flowers
1-800-Flowers is a leading American flower delivery company founded by James McCann in 1982. Starting with a 24×7 toll free phone service, the company later forayed into ecommerce and today offers timely delivery of flowers, plants, gift baskets, gourmet food and collectibles. The company says its passion is for “providing the highest-quality gifts and exceptional customer service”. Other brands in the 1-800-Flowers family include 1-800-Baskets.com, The Popcorn Factory, Wolferman’s, Personalization Universe, Simply Chocolate, Goodsey, Harry & David, Cheryl’s Cookies and Shari’s Berries. The company, which also operates BloomNet (an international floral wire service), is headquartered at Carle Place, New York. In 2018, it recorded total net revenues of $1.15bn.

Not just online, 1-800-Flowers also operates retail stores where customers can purchase fresh flowers. You can sue the store locator on the website to locate any of the 125+ stores across US. For those who prefer online shopping, you can shop on the website by flower or occasion. The homepage lists some of the bestsellers. Head to the Sale section if looking for flowers or plants on offer. You can shop flowers for occasions like anniversary, birthday, congratulations, thank you or wedding. As for flowers you can choose, the options include carnations, daisies, lilies, orchids, roses, among others. Plant options consist of bonsai, green plants, trees, succulents and dish gardens. For those who prefer a gift basket, find fruit baskets, gourmet meals, cakes and bakery products you can order.

For pictures and details on flower you are ordering, browse the product page from under the main menu. When ordering a flower, you can choose the vase size and even add a personal message. Orders on the website can be made using Visa, MasterCard, Discover and American Express. Most orders are shipped through UPS, USPS and FedEx. Besides standard delivery, you can opt for next business day or express shipping. Same day delivery is also available. You can choose from the flower arrangements, plants and gift baskets under the Same Day Delivery section.

Same day delivery is available on florist delivered items. Orders will need to be placed before 2pm. You can track the status of your order from the Order Tracking Page. If you’re not satisfied with your purchase, you can reach the support for a replacement, re-delivery or refund. The company claims all its flowers and gifts are backed by our “100% Smile Guarantee”. For complaints or queries on store locations, payment, cancellation, refund, career, or others, reach the 1-800-Flowers support.

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