Micromax Mobile Telephone Helpline
011-49790000 and 1860 500 8286
Micromax Head Office
Micromax House, 697, Udyog Vihar,
Phase-V, Gurgaon, Haryana, INDIA
Phone
0124-4009601/2
Fax
0124-4009603
Customer Relations
Plot No 21/14, Block A, Nariana Industrial Area,
Phase II, New Delhi-110028, INDIA
Phone
011-49790000 and 1860 500 8286
Factory
Micromax Informatics Ltd, Plot No.234,HPSIDC Industrial Area,
Tehsil Nalagarh, Distt Solan (HO)-173205
Micromax Products
For the latest Micromax Mobile products including X560, A60, Q50 and MODU click here
Latest mobiles: X560, A60, MODU, X114, X1i+, EG333, A60, Q66, Q7, GC256, Q50, Q5C, M2, X266, C250, C114, 351G, 300C
About Micromax Mobile
Micromax Mobile was founded in the year 2000 and is currently the third largest mobile handset seller in India. With its head office in Gurgaon, Haryana, the telecommunications company has spread out its wings to all major parts of the country and even has international offices in Hong Kong, USA and Dubai.
Micromax Mobile’s strategy focuses on “innovating, designing and using the latest technologies to develop products at affordable prices”. Its products include long battery phones, 3G phones, dual GSM capability, QWERTY phones and gaming phones.
Micromax in its website claims it was the “fastest growing among India’s top five mobile brands during the twelve month period ended March 31, 2010”. For more visit the website at www.micromaxinfo.com.
I purchased micromax A60 android model 3 months ago. My problem is the handset does not completely charge even after 8 hrs being plugged. The battery shows charging completed but I get hardly 2 hrs backup. Please solve this problem.
WORST COMPANY; WORST SERVICE; NEVER GO FOR MICROMAX THROUGHOUT YOUR LIFE TIME
It is better to buy a Chinese phone than Micromax. Pathethic customer service, and going by the complaints, your company is going to turn out to be a major disaster. People have lost faith in your products.
I have lost my micromax mobile x210 in ghatkopar.The M_IMEI No.is xx. Can the company help me to trace the said mobile.
Please be thankful to God that you lost it, else think of the torture these guys would give through their servie. Within a week after buying phone, people are getting problems.
I cant install Java application in my Micromax M2 mobile, since it doesn’t give options for installation. Can anyone help me with this issue.
i was given my micromax mobile touch screen x600 in this service center, due to touch screen problem, 14/09/11, upto now 10/12/11 i am not getting my mobile, pls do help me, job no:5258
dear sir, i have micromax model q3+ in which email option is given but still doesnt work..
My Micromax Mobile Model X210 having problem of Camera Not functioning, and feeble Audio. I had given for service at Chennai. I Received message from your side on 24.10.2011, “you can collect your device”. Till now my mobile has not reached to Chennai. Past three months my problem hasnt been solved.
Recently I bought a Micromax Mobile phone model no x450 somewhere in late Sept 2011. the blue tooth device which comes with this mobile has stopped working some few days back and now my charger is also not working. Now i have no other option but to charge my mobile through my PC. Can you give me the solution to regain my charging unit and blue tooth?
on 17/08/11 i purchased a x395 from m/s Bhagwati Electronics, karol bagh, new delhi-5 …a month later the phone stopped charging…i went to your authorised service centre m/s the mobile care, B-36, first floor, guru nanak pura, laxmi nagar, delhi-110092, they changed some part and charged me two hundred fifty rupees eventhough it was in warranty..after 4 days i got same problem as well as audio problems..i deposited my set to the same service station on 17/09/11..they told me that I can collect my set between 27/9/11 to 30/09/11..but after 27/9/11 i visited several times..they are not returning my set and now are directing me to a different service center…this is poor customer service from Micromax…regret buying this product..
I recently purchased a Micromax Mobile Q2+ in Andhra Pradesh state in Nizamabd district. I am now facing lot of problems with the set. It in fact gets automatically switched off. I visited the customer service center some 6 times, but no luck. Very poor customer service support.
Iam Siva from Chennai using your mobile for the past 10 years. Never used a worst mobile like Micromax and the service centres in Chennai by name Vconnections and Deprosys are worst. Had terrible times after purchasing Micromax Q7 in the month of March 2011. The phone was not charging and had handed the same for service to Vconnections, Chennai. After 2 months received the same with PCB changed. Again after one month had the same problem added to that mobile got switched off often. Vconnections is now not accepting my mobile for service. This is not good for Micromax.
do u hav any service centers in dubai or sharjah. i just a bought a micromax x450 van gogh in which bluetooth device is not pairing.
Recently i purchased Micromax X-285. Within 10 days,the display went off. When i approached the retailer, he said that i might have dropped it or it might have been due to some impact,which i obviously refused as i actually didnt.(and thats the first thing any retailer would say if you have any complaint). The service centre also said that the is no provision of checking what happened.The only option is i have to pay for the (ie display )replacement of the same which is Rs 950.Now i want to know that is Micromax a genuine brand or are you guys selling CHINESE crap by your name. My friends now told me that i shouldnt have gone for it.Its a bloody fake brand. I swear that i shall never ever buy any of your junk products in future and shall also advice all my friends to avoid MICROMAX.Its better to go for a chinese brand rather than MICROMAX.
My micromax x265 not working well and its display has got white.
I bought a micromax q6 in august 2010.. now the problem in my handset is that only airtel sim is working in my mobile..if i use other sim, the mobile s showing ’emergency’ wat can i do..
I purchased Micromax Xlli mobile online on 23rd August. From the beginning the charger was not working.I submitted it to a service center.
Dear All,
I purchased Micromax X935 mobile from raipur and after 3 days the display was damaged. I took it for replacement at SAI MICROMAX CARE,Lalganga,raipur.
My problem was not yet solved.The servives of Micromax mobile is very very poor.
Thanks
1 year back i had purchased micromax Q5 and now the memory card is not reading what should i do ?or how should i get it repaired?
Micromax mobiles are the worst mobiles i have ever used in my life.I am facing a lot problems with micromax mobiles.So i want to give advice to all the purchasers not to buy micromax mobiles…. So buy nokia.. Dats it
Hi
I bought a Q7 from Dubai and I started using it just one week back. Once i fully charge the battery it would not exist not more than 6 -7 hrs.(my utility is very less and most of the time idle) I bought this because it is an indian product and i want to promote my country’s product as a feel of patronage. The second problem is the voice quality is very low we cannot listen the other end receipient voice and we stress for more voice to speak.
i lost my micromax q55 blink mobile.i have its emei number how can i track my mobile
i had purchased micromax qube in february 2011. it worked fine for maybe a month or so but then it started showing minor little problems, like getting switched off by itself without any warning and minor callibration problems. when i went to the micromax service centre in my city, they told me the phone was completely ruined and provided me with a new one. this new phone that they gave me, i soon discovered, was worse off than the previous set. it too wud get switched off after fifteen minutes, its battery wouldnt last for more than an hour, the screen wud go white, it would continously keep hanging. but when i went back to the service centre, it was no longer there. they had cleared the building. after some days i got to know of a different micromax service centre. when i went there and explained my trouble, they told me that i had to give 1500 for repairs. when i asked them what was wrong with it, they told me that i ”wouldnt understand”. when i told them that the the service centre had given me a bad handset, they said they were not responsible for the other service centre, that they were the distributers and worked as a separate entity. i have no options left but to contact the cunsomer court if my handset is not either replaced, or repaired without any payments as it is still well within the guarantee period. please help
wow that is so weird dude..well I suggest you get hold of the top guys for a solution..the store might not be of much help..
I have purchased a Micromax Q6 on 11.07.2011 at 2:00 PM and after charging it is not turned on and your service center informed that mother board is not in working condition. now what action will I take to replace it.
Very poor customer service..My Micromax mobile handset screen and calls do not work properly. They are slow in fixing faulty products.
i have purchased m/max GC360 at kalyan maharashtra state on 29 jan 2011 but i regret to state that the product is of no use from that day i am not able to use use it as it have so many problems and the service centre executive at your dombivali is also non responsive is just doing dilly dallyin . i am now gong to publish this story in all media regarding the phone and your service.
I purchsed a Micromax Q55 BLINK. But, after 20 days,the handset Earplug not working properly and giving sound problem. Then, I go to “Mozo Service Centre”, for sought out the problem. But, after checking the mobile, ‘Mozo’ employees told me that the main problem in the “JACK”. And mobile needs to change the “JACK”. They suggest me that your mobile sent to Micromax Company for replace the JACK and Co. taking time for atleast One Month, so it is better that you change the “JACK” on payment of Rs.200/-. I had agreed for payment of Rs.200/- better then my mobile gone to Co. and I am suffered for one month without the handset.
But, not the least, after few months, in the month of FEBRUARY, 2011 my mobile screen shown “LOW TEMPERATURE” and not charging the mobile. I again contacted “MOZO”, they told me that the in the handset the main problem is “SOFTWARE” and “SOME SERIOUS INTERNAL/CHARGING PROBLEM”, and your handset sent to MICROMAX CO. for reparing, and Co. will take one month time. But after THREE MONTHS, they did not given back my handset. I contacted them 40-50 times, but they always told me that “COMPANY SE PHONE NAHI AAYA HAI, IS COMPANY SE TO HUM KHUD PARESHAN HAI. COMPANY PHONE TO BAICH(SELL) DETI HAI, PAR USKE PARTS SUPPLY NAHI KARTI HAI.” They always told me that you come after few days. Now, previous days, ‘MOZO SERVICE CENTRE” address changed, but they did not informed the customers for changing address. They shifted to “NEAR MAHARAJA BANQUET HALL/ NEAR LAXMI NAGAR DISTRICT CENTRE”.
I have requested MICROMAX COMPANY to solve my problem, because I am suffering/harrassed by your authorised dealer for the last 3-4 months. Otherwise, I’ll go to CONSUMER COURT, and file the suit againt “MOZO” and “MICROMAX CO”. The address of the service centre is given below :-
“MOZO” Service Centre,
A-117, Vikas Marg, New Delhi-110092
(Opposite Metro Pillar No.35/Mother Dairy Road)
My mobile details is given below :
My contact No. – 9990051634 / 9873250336 .
hi i have received a call from +263778132373 stating that i have been selectd and willl be given a micromax mobile for free from the company. The girl was speaking in hindi and also told me to note a code on showing which i will recieve the gift within 10days.plz reply
That is weird..did you participate in some competition? In any case..call the Micromax customer care in case you won a jackpot :)
Date : Saturday, April 16, 2011
Respected sir
I have one mobile of your company Q5fb. I was facing one problem in the phone. Mobile is not working with TATA DOCOMO sim cards. My phone is under guarantee period. So I have given the hand set to my retailer named HARSH TELECOME (Dudhia talaw shopping center, Navsari). He has sent to authorized distributors to repair it.
I have received the phone after 6 weeks. But when I have received the phone I have noticed some changes in the phone.
• My original phone was with Green ezpad, received phone is with orange ezpad. No problem with it.
• Received phone Track Ball / OK key is too hard it seems that it was used horribly by someone. I can not understand when company solved one problem how can other problem accrue. Don’t you check the phone before deliver to customer?
• M_IMEI and S_IMEI numbers are changed new numbers are received, when I have asked the retailer he replied me that company has changed the said numbers of your phone. When I have asked for the certificate of new number they says the it was not received form the company. So please send me the certificate for the new numbers and also asked retailer to change the Track ball / OK key.
Best Regards
DHARMENDRA MISTRY
a phone call came in my mobile no.____that i have been prized a mobile set. But i have not got it yet. my address: vill- BORJURI. p.o.:GOBINDADHAM. distt.-BANKURA. WEST BENGAL.pin.-722169.
please reply.