Honda India Head Office
Honda Siel Cars India Ltd.
Plot No. A-1, Sector 40/ 41
Surajpur-Kasna Road, Greater Noida
Distt. Gautam Budh Nagar, U.P. 201 306
Phone: 0120 – 234 1313/ 1321
Fax: 0120 – 2341261
Honda Cars Customer Care
Phone: 1800 113 121
Phone: 011 39898918
Find above Honda India customer care numbers where you can make enquiries on new cars, rates or repairs
Zonal Office
Mumbai: 022 – 67895000 / 5001
Chennai: 044 – 42083774 / 75 / 76
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Honda Cars Prices
To check Honda car prices in your city click here
Honda Cars Dealer
To locate a Honda Car dealer in your city click here. You can search by state or city. Reach a Honda Car dealer on new purchases, warranty or other services. Some of the major states where an office can be found is Andhra, Arunachal, Assam, Bihar, Goa, Delhi, Gujarat, Himachal, Karnataka, Mumbai, Orissa, Kerala, Tamil Nadu or West Bengal.
About Honda Cars India
Honda Siel Cars India Ltd was established in the year 1995. It is a joint venture between Japan’s Honda Motor and Shriram Group’s Siel Ltd. Currently, Honda Siel is the eight largest car maker in India, and has two manufacturing plants – one in Greater Noida and other in Tapukara, Rajasthan. Honda Siel Cars has 127 facilities in 79 cities in India. Honda Car models include Honda Brio Prototype, New Jazz, City, Civic, Accord and CR-V. For updated models visit the website.
I purchased a honda city ZX in the year 2008. I took 4 yrs extended warranty. My problem is that Ring Road Honda does not honour this extended warranty. They charge for every part and service. I hereby state that one should never buy Honda car. It gives only 7 Km per litre and the service staff is not friendly at all. Will anybody tell me what is the meaning of 4yrs extended warranty?
I am a satisfied and proud owner of a Honda City -Limited Edition , purchased in 2001. I have been getting the car servised at a dealer -Dhakshin Honda at Bangalore. Till about a year ago things were good and service efficient .But things have become worse for the past year and complaints in the car remain unattended for months due to want of parts (this is what I am told by the service supervisors. The A/C in the car which stopped working over a year back is still unattended (due to want of compressor belt & compressor parts) couple of months ago the speedometer stolled working and the engine condition indicator lamp (yellow lamp in the instrument cluster) keeps coming up after few minutes of running . This problem is unattended during the routine service check I sent the car .Reason is parts not available.
I get an impression that such callous attention to an excellant brand is only going to tarnish the image and I may change my views regarding the Honda performance and service.
It is high time the company gives attention to these problems and regains the impression I used to carry.
I purchased honda city from Ring Road Honda, peera garhi, delhi on 19-July 2011. I am frustrated that since April-2012 I am receiving calls almost daily for renewal of my car insurance from different agents. My mobile number is registered for DND (Do Not Disturb) since more than a year. I have not given my car details to anyone and like to tell you that I never had car loan. I have number of proofs to prove that my details including my car purchase date, my mobile number, my complete home address and other details have been given to a insurance policy company. You can understand that such confidential information can be leaked out by employees working with honda.
I own Honda Civic Car Model-2006. Its A/C is not working properly for the last about 6 weeks. It stops working after few minutes and restarts again after few minutes. It has become difficult to use it in such a hot season without proper functioning of A/C. I visited Honda Service Center – Saket Motors Pvt Ltd, they recommended for change of Compressor&Condenser. As the Showroom could not arrange for the accessories even in 5 days time I got both the parts changed from outside,but the problem still persisted. I again visited Show Room on 02June2012 but of no avail. Will you please guide me next course of action to get my problem solved.
I booked my honda city car in HOLMARK HONDA ,NERUL NAVI MUMBAI. The manager took Rs 10,000 from me and promised that he will arrange car for me in one month .
Tired by the poor response, I purchased a car of another company. I cancelled the booking and now they are not refunding my money!!
Wanted to buy a honda city 1.5s MT. My dream car. But was heart broken, disappointed, sad, and upset. Spoiled my whole day. They told me that the honda city don’t come in black any more. I mean, it makes no sense. Black and white are the basic colours that any car will have. They said that the colour looks almost black. Yes almost! but not black. Trust me, it looks like there is dust all over the car. That’s what it looks like. Â My dreams are shattered. Very disappointed. I was never expecting this.
I have honda accord,city and cr-v and each of my cars had worst experience at the time of servicing and ring road honda just aims to achieve their targets and don’t spend time on their staff ,i will surely like to share with all –
Vehicle number is : DL 3C AA 22 00
1) behaviour of staff is very causal and senseless .
2) Level of honda service is going down and down.
3) i have given my accord for routine service and after service i am facing so many issues and above it honda guys are charging me .
4) customer delight is zero.
After this i will never recommend anyone to buy Honda cars.
Dear Sir,
I bought my Brio (SMT) ( Rg No- MH 02 CL 2540 ) on 18.04.2012 from Krish Cars P Ltd, Borivali east, Mumbai.
On 14.05.2012 morning i gave my car for 1st free service (before 1 month) at Krish Cars P Ltd, Borivali east, Mumbai. As i had opted for anti rust coating, i was told that car will be delivered on 15.05.2012. At the time of giving my car for servicing there was a dent on the right hand , back window, which was shown to the service person which he noted in the record. The service assistant Mr Nigel informed that touch up will be done. I was informed that the cost of antirust coating will cost 4800 + S.Tax and a discount of 10% will be given.
Now i would like to narrate what happened on 15.05.2012 at 5:00pm when i went to take the delivery of my car.
1. I was surprised to note 8% W C Tax on the invoice (Invoice no 1202277 dated 14.05.2012), which was not explained to me at the time of taking order. After a lot of argument the cashier agreed to waive the charges, and this is how i wasted my 20 min in this.
My question – Why charges are not explained before taking any order ? Why you wait for a customer to loose his temper and feel cheated before you come out with option of waiving of wrong charges?
2. When i went to inspect my car at the time of delivery, i found that no touch up as promised was not done. I was explained by Mr Nigel that touch up is done at the time of delivery only. The assistant immediately came out with a broken brush , some colour in a plastic cup and asked me if it was the same colour as my car colour and applied colour with shaky hands.
My Question – Is touch up (applying colour) work should be done by any person from the administrative desk. If touch up is done at the time of delivery, will not the fresh paint applied will catch up dust when i will drive back to my home. Why such work is under taken by a person who is not sure about the colour he is applying.
3. The condition both interior and exterior (Cleanliness ) of my car was worst than what i had given on 14.05.2012. Forget about washing or cleaning even the paper which is placed on the mat at the time of delivery (at the time of purchase on 18.04.2012) was not changed.
My Question – Is washing of car exterior and cleaning of car interiors done in free service? I find it in the manual written.
4. By this time i had already wasted my 45 min at the service station. I then with a very heavy heart and lots of frustration decided to take my car . As i entered the drivers seat to drive back, i noticed some white patches on the steering wheel and side door. On informing Mr Nigel, called a helper, who with some liquid started to clean the patches. even after many attempts the patched were not removed and i was horrified to notice that the gloss of my steering wheel was gone.
By this time i was completely shattered , and i requested Mr Nigel to call some senior to attend as he was very busy with other customers and was not able to attend me even when i was in such a bad situation.
A lady who was a customer relationship manager came and listened to my problems , she advised that all problems will be taken care and car will be ready tomorrow for delivery.
I left the service center empty hand after wasting 1 hour.
Today i.e 16.05.2012, My Nigel from his mobile 9870900684 called me at 9:14 am and asked me when i will be coming to take delivery of the car as the car was ready. When i inquired about the white patches on the steering wheel, he told it could not be removed completely. I have informed him that i will not take delivery of the car till it is in the condition (at least) which was at the time of giving the car for service.
I AM WORRIED THAT WHEN I WILL GO FOR DELIVERY OF MY CAR TODAY AT 5:00PM, IN WHAT CONDITION MY CAR WILL BE AND WILL ALL MY CONCERNS BE ADDRESSED .
I ONCE AGAIN LIKE TO INFORM THAT I WILL NOT TAKE DELIVERY OF MY CAR TILL I AM SATISFIED WITH THE WORK. I WILL NOT COMPROMISE ON THE DAMAGE DONE TO THE STEERING WHEEL .
Please inform me about the delivery of my car immediately as i am already delayed.
Thanking you in anticipation
Nilesh deep shaw
7666331302
I bought New CITY VAT in April from Apex Honda Santacruz. Right from delivery day, experience has been very poor. CASKA system is good but the support is poor beyond imagination. Their own staff is untrained, poor fitment quality, no training on how to use….. Worst still they keep blaiming each other sales girl says, I am done money is in our pocket so now go to accessory guy. Accessory person says, it is CASKA people who are responsible not me. “I am HONDA”. CASKA person is hardly of any quality to talk about…can not communicate, does not knwo his job at all. “Peanuts get you monkeys” and that is exactly what is the case here. Underpaid and over worked employees spoils brand reputation. CRM is no where in the picture after the feedback was given before a week. Waiting for almighty God to help now. Atleast do not look at dealing with Apex Santacruz. Cant tell you more about what will happen in future when servicing will be required so keeping fingers crossed.
Mr. Uday,
I suggest you to speak with the main Caska Owner in Calcutta-Mr. Vinay Daga, Mob.Nmbr is 9830114114. He and his associates are very supportive. Secondly check online who is Caska dealer in Mumbai and speak to them. I owe Honda Civic, got my camera lens problem solved directly on finding their mobile number on line. They have their dealers in every city, their engineers are cooperative, helpful and provide you all the help. Better solution, quick and shortcut to achieve your goal.Thanks and regards.
Satish Kohli
Pune
I have a honda city car model city IV tech. I am regularly complaining about paint peel off problem from knob light switch and problem with volume control button fitted on steering. after 6 months of regular follow up with your service station (Prestige honda Sec :38 gurgaon) till now this problem is not solved. if your service centre giving such type of response, it would lose loyal customers.
I purchased Honda city SMT from Prestige Honda three weeks ago & got first free service done with them on 23 March. I noticed bulge on driver side front tyre this morning.When contacted,got unsatisfactory respoinse.Can someone get e mail address of customercare Honda SIEL please?
Regards.
Dear customer care team,
I have booked Honda City ( Corporate edition ) from Dakshin Honda, Lavelle road on 04th Jan 2011( silver color). Iam told by the sales teams that they are not sure about the delivery of CE editions in April. It looks like dealers are not really interested in selling CE edition cars and are asking for upgrading the variants. Can you please expedite the delivery of my car to Dakshin Honda ( Lavelle Road branch ).
Regards
Rajesh B
I have booked a Jazz 1.2 t on 15th Nov 2011 with AKSHARAMOTORS (P ) Ltd BANGALORE WIDE OBC BANK CHECK 478617. Is there any hope of getting the car before 31 st March 2012. Please apprise immediately. V MADHAVA RAO
Had Written to honda customer care 10 days back..no response at all..looks like the company doesnt care for their customers.
I hereby inform you that i have booked a Honda Jazz with your gwalior dealer M/s MGRG Automobiles Pvt Ltd paying booking advance amount of Rs 50000.00 vide cheque no 62215 dt 26th August 2010 . Is there any thing named as Customer care /Services in your so called organisation? The people working in your organisation can surely inform the customers regarding delivery schedule but i am sorry to inform that nobody bothered to call us on this front.I have to give a second thought before my purchase since i feel i am unnoticed before the supply, how do you assure me to give proper after sales service?
I have purchased a HONDA CITY model VMT on 30 September 2011.The vehicle has under gone First and Second service at Courtesy Honda wazirpur Delhi. The car has earned about 6000Kms.
I wish to bring out the problems faced:
1. Sound of car horn is highly wavy and changes frequently (it may be mentioned here that the horns were changed during Second service on 01.01.2012).HOWEVER THE PROBLEM PERSISTS, in fact the Sound fluctuation has increased. I fear that there may be some current leakage in the circuit which may be risky.
2. While releasing clutch a particular type of vibration is felt at times there is Knocking sound. This problem was brought out to service centre during second service and I was informed that there are air bubbles getting trapped in the clutch oil circuit particularly in NEW Honda CAR which have been removed and the problem will be eliminated. Car was again checked by Courtesy Honda wazirpur. HOWEVER THE PROBLEM PERSISTS.
CLARIFICATION REQUIRED regarding the average meter; whenever one makes trip meter to Zero, the average meter indicates blank: subsequently the reading in average meter goes haywire and starts showing avg. as 12 and goes upto 22/23 before it gets stabilises on 17/18 KMPL. It takes about 35 Kms to get stabilized. I would like know if it is normal with every Honda City car.
can anybody help
Hi,
I would like to know what are the colors available for Honda Brio EMT variant. The local dealer informed me only two colors available in this particular variant.
hi, I also got same info from honda dealer… i booked honda EMT model on 3rd oct 2011. Now 2 weeks before honda dealer told me that honda BRIO EMT model will come only in two colors.. Why this is not informed before…. this is totally unfair..
i am planning to cancel booking.. what knows may be later they will reduce some features also..
i visited Honda dealer in Dehradun (Divine Honda) , where the sales representative misbehaved with me and denied the test drive , i had booked the test drive with prior appointment.Nobody in the dealership helped me out. This is the response the Honda dealers are giving to the customers.
I want to purchase HONDA BRIO SMT, from New Delhi and i would like to know somthing more about the brio i.e. Price, interior, mileage, maintenance, services etc. Thanks
Hi, I had booked a `Honda Jazz` on `1st. Sep, 2011` with Ring Road Honda, Con. Place, New Delhi. They assured me delivery in 2 months. Now its been almost 5 months but there is no answer from anyone.. The worst part is that I have been in contact by email with Mr.Rajneesh Raheja of Honda Customer Service several times, most of the times the gentleman doesn’t reply back or he refers me to Ms.Simmi at RRH who has no reply & time either. Is this how your Customer Service works!! I already have an Accord & a City but never faced this kind of arrogance in Honda. Finally not getting any response, on 4 Jan I sent email to both of them that since you are not responding I will be forced to take you to ‘Consumer Court’. This has also not waken them up from their sleep & there is no response from either of them.. Shame on you!! Never expected this out of Honda!!
Sir,
I have booked a BRIO SMT car at Landmark Honda – Ahmedabad on 31/10/2011. The reff. No. is Kvb-16/2011-12.
It is unfortunate that due to the worst flood in northern & western Thailand the plants of Honda & the suppliers had been affected & the production has been reduced to a considerable extent. I am always with you in this bad time & understand the situation. But at the same time also request you to compensate all the customers who are not getting the delivery on time.
Hope a favourable reply from your side.
I am having Honda City zx GXI model purchased in Bangalore. My Roadside Assitance ended on 15.11.2011. I would like to renew for another 2 years. Can u please guide me.
simply call the customer support
I am at Vizag. I was interested in buying one of the two between Honda City V-Tec or Hyundai Verna Fluidic. Requested for test drive of Honda City, V-Tec 02 twice, once in Jul/Aug & once in Dec 11. No response. I visited Sundaram Honda on 26 Dec 11. Horrible sales/customer agents. Do not know how to deal with customers, poor presentation, not interested, poor knowledge & overall showroom people were not interested. Prbably they feel that this is the only Honda showroom in Vizag.Reflects Honda Car in poor light.
I want to book Honda Jazz Select Model.
I’m at Surat, Gujarat. I approached 2 dealers at surat on (21/12/2011),
one said that they can deliver the car around april-may (LandMark HONDA)
and another straight forward refused to take booking. (Dream HONDA)
Please guide me which one is best or genuine.
Iam a proud owner of Honda Jazz and Honda Brio. I purchased Brio on 14-11-2011 from your local dealer Trident Honda, Allahabad. Your dealer has charged Rs.39980/- as registeration fee of the car, while official charges for it is Rs.35980/. I am unable to understand that why Rs. 4000/- extra has been charged. It is an exorbitant and illegal charges by your dealer. I feel that such practice of your dealer will definitely hamper the goodwill of your company. Please take necessary action in this regard.
I purchased a Honda city from lotus Honda hisar about three months back…yesterday it got punctured…i showed it to a road side repair shop and they said it was a tube less tyre and I have to replace the tyre..its a new care..I was also driving same on smooth road…are Honda using poor quality tyres?
please reach the customer support..
Yes this model that has michlein tyres is having problem. Me and my 3 friends are having problems with honda tyres getting swelled and very bad response from honda dealer.
I had booked honda jazz xmt model through dream honda dealer in surat. I booked jazz on 25-08-2011. When i booked salesman said if you give full payment we will give you delivery on 15-09-2011 or within one month. So I took a loan from HDFC and gave full payment. Sadly after I made the payment..the salesman says the model is currently not available and I can get it after 10 or 15 days. He said the manufacture was affected by Tsunami in Japan. I am very unsatisfied by the service and hope due care would be taken for future Honda customers.
Honda dealers need to be trained on the prices of car..they seem so oblivious sometimes..and their service centers also sucks..
My car has not been serviced for the last eight months although i complained many times but nothing has been done so far. Im from srinagar kashmir and i purchased city from hill view jammu..the aforesaid dealer is not organising service camps periodically..
HONDA CRV TN09 -AT-7500
We regret to inform that our above said vehicle has been given to your service center at (CAPITAL HONDA – AADIT AUTO COMPANY PVT LTD -CHENNAI ) for the Air conditioner problem we like to state that your service engineers have not attended to it they are only interested to change the parts and bill the customer, I hope they are not diagnosed the problem. We have already spent more than Rs.40,000/ for which the same problem arises again and again at last they have come across to change the entire cooling set ( A/C compressor assembly) of the vehicle which is cost around Rs.67000/= they have not confirmed about the same problem will arise or not. We are unsatisfied with the service and kindly look in to the matter and revert back to us immediately for the further action.
hi,i own a honda city 1300cc,i need a maf(mass air flow)sensor for my car how can i get it
enquire with a authorized Honda service center..the links are given on this page where you can locate dealers and service centers