Contact Dillard’s: Find below customer service details of Dillard’s, including phone and address. You can reach the below contact for complaints or queries on Dillard’s stores, products, cancellation / refund, store locations or other questions. Besides contact details, the page also offers information and links on Dillard’s products and services.
Dillard’s Head Office
1600 Cantrell Road
Little Rock, Arkansas 72201
United States
Dillard’s Customer Service
Phone: 1-800-DILLARD
Phone: 800-345-5273
Phone: 1-800-643-8278 (credit center)
Phone: 1-877-272-2601 (furniture queries)
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Dillard’s Store Locations
Click here to locate a Dillard’s store nearest to your address. Dillard’s stores are currently found in Alabama, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, New Mexico, North Carolina, Ohio, Oklahoma, S. Carolina, Tennessee, Texas, Utah, Virginia, and Wyoming.
Order Status
To view order status of your purchase made through Dillard’s click here.
Dillard’s Rewards Card
Earn reward points on purchases made with Dillard’s Credit Card. The program allows members to earn Dillard’s Shopping Passes that can be used for a discount at any Dillard’s store. Points can also be earned at grocery stores and gas stations. Note that Dillard’s Elite Card members enjoy a range of benefits that include unlimited free standard shipping at Dillards.com, free gift-wrapping, monthly elite-only bonus point offers, invitation to private shopping event, exclusive customer service line and more. Click here to join now.
About Dillard’s, Inc.
Dillard’s was founded by William T Dillard in the year 1938. The department store chain has annual revenues of over $6.2 billion and operates more than 300 stores in the United States. Headquartered in Arkansas, US, the company employs close to 39,000 people, as of 2011.
On the Dillard’s website, visitors can shop by top brands categories and even color. Some of the categories found include women apparel, kids apparel, mens apparel, shoes, handbags, jewelry, watches, sunglasses, fashion accessories, lingerie, beauty products, furniture, small and kitchen appliances, personal electronics and much more.
Purchases can be made through all major credit cards. Items will shipped via Fed Ex, UPS and USPS. Items purchased on Dillard’s site can be returned to the Internet Store location or to any Dillard’s store.
Horrible experience today at Dillards from sundland park at shoes department very bad customer services from the person who helped me, he literally made It seem like he just didn’t care about what i needed like if he was in a rush to leave. Talking to me in a very rude way for example at the moment of paying he told me. You need to insert your card! And not even asking if i needed something else when i asked for a shoe size he went to the back for the longest time while other people waiting for shoe sizes and no one else was around to help.when he came back with the size i asked he went right away to the back and took like 20 min to come back out. For what is worst This guy was wearing his mask under the nose and another customer asked him in front of me to wear his mask the right way. His answer was oh i am sorry about that, put it the right way and In less than a second moved the mask under his nose again and said, Oh its because i don’t like it because my glasses get all foggy i am sorry. And left it like that. Me and the other person asked him to put it correctly a couple of times or take it off completely and he just didn’t do it. this employee could not care less for customers or protection for other people around him with all this corona virus situation. It is just not the way to be working as a customer service associate.