Contact of Canara Bank customer care (phone, email)

Contact Canara Bank: Find below customer care details of Canara Bank, including phone and email. Reach the below contacts for queries or complaints on Canara Bank savings accounts, credit cards, loans, deposits, insurance or other products. Besides contact details, the page also offers information and links on Canara Bank services.

Canara Bank Head Office
112, J C Road
Bangalore – 560 002
Phone: 1800 425 1906

Canara Bank Customer Care
Phone: 1800 425 0018
Phone: 1800 425 6000 / 7000 (ATM helpline)
Phone: 1800 425 2470 (debit/credit card enquiry)

Regional Contacts
Bangalore: 080-25589520/ 25588641
Bhopal: 0755-2576548/ 2764099
Bhubaneshwar: 0674-2392612/ 2390807
Delhi: 011-26418058/ 26293209
Hyderabad: 040- 23436915/ 23436908
Kolkata: 033- 22831511/ 22806061
Mangalore: 0824- 2424576/ 2422475
Mumbai: 022- 22189938/ 22185241-46
Pune: 020- 24478405
Trivandrum:  0471- 2331647/ 2320246

Canara Bank ATMs
For a list of Canara Bank ATMs across India click here – Canara Bank ATMs

Canara Bank Branches
For a list of Canara Bank branches across India click here – Canara Bank branches

Canara Bank Abroad
For address of Canara Bank branches abroad click here

For Canara Bank Personal Savings account, click here
For Canara Bank Loans, click here
For Canara Bank Mutual Funds, click here
For card related details, click here

About Canara Bank
Canara Bank LogoCanara Bank is a leading commercial bank in India with 3000 branches and over 2000 ATMs. The bank was established in the year 1906 and has a clientele base of over 37.5 million. Canara Bank is one of the ‘Big five banks’ along with ICICI, SBI, Punjab National Bank and Bank of India. Headquartered in Bangalore, Karnataka, the bank’s net profit crossed Rs 4,000 crore in 2011.

Canara Bank was founded by Ammembal Subba Rao Pai, a great visionary and philanthropist, in July 1906, at Mangalore, Karnataka. The bank was called Canara Bank Hindu Permanent Fund until 1910. The bank’s vision is to “emerge as a ‘Best Practices Bank’ by pursuing global benchmarks in profitability, operational efficiency, asset quality, risk management and expanding the global reach.” As at June 2010, the total business of the bank stood at Rs.4,12,649 crore. Presently, Canara Bank has offices abroad in London, Hong Kong, Moscow, Shanghai, Doha, and Dubai.

Canara Bank’s products and services include Deposits (Savings Bank Deposits, Savings Bank Gold A/c, Can Saral, Can Champ, Canara Super Savings Salary A/c, Canara Flexi A/c, Current Account, Can Premium Current Account, Kamadhenu Deposit, Fixed Deposit, Ashraya Deposit, Recurring Deposit, Special Recurring Deposit, Can Bank Auto Renewal Deposit (CARD), Can Tax Saver A/c, Can Relax A/c, NRE Deposits), Loans, Insurance products, Mutual Fund, Debit / Credit Card, Internet Banking, and more. Visit the website or speak with a Canara Bank customer service representative for more details.

Canara Bank was conferred ‘First Rank’ in India’s Best Banks awards under the category ‘Strength and Soundness’ for 2006-07 by a survey conducted by Ernst & Young.

The bank was also awarded the Best Performing Bank under Rural Employment Generation Programme, (REGP) of Khadi and Village Industries Commission (KVIC), in South Zone for the year 2007-08.

In 2009-10, the bank awarded the Best Bank in South Zone Award in respect of lending under KVIC and PMEGP Schemes. The award was handed over by Dr.Manmohan Singh, Prime Minister of India.


  1. To The concerned Officers in Canara Bank

    Respected sir,

    Sub: Working condition of Canara Bank Branch at Jayanagar Shopping complext,
    4th Block, Jayanagar Bangalore –reg

    With reference to the subject cited above, I write to inform you the following suggestions and working condition in the above Canara Bank branch for your kind consideration and needful action immediately.

    1. Only one Cash counter for taking money in the branch
    2. If we want to draw the amount we must take token wait for one hour in the key
    3. Some of the staff from North India, they do not know to talk in kannada
    4. The staff are very arrogant with the customer
    5. The staff do not have patience to answer
    6. The young girls appointed have no respect to the elders
    7. Most of the customer are comming are old age pensioners
    8. If we take passbook entry, we must wait in the key
    9. The Passbook entry machine is not working properly
    10. If we give for cheque book, it will take ten to fifteen days
    11. Only one Deputy Manager lady is answering for all the queries
    12. Other three counters not mentioned the transaction in front of the counter
    13. Shortly the branch is shifting to the other building, then it is very problematic and harassment to the bank

    There are lot of problem facing in the branch.

    Immediately call a customer meeting we will come and address the grievances.

    Yours faithfully,

    Keshava Kumar.N

  2. Chandan Kumar Reply

    Subj: Cash Deposit Issue regarding the IFSC Code:CNRB0006112 (Warisaliganj Branch, Nawadah, Bihar)
    Dear Sir,
    I visited to Warisaliganj Branch office to deposit the Cash Amount Rs. 20,000/- Dated 25th Jan 17 to my Brother Account (Canara Bank, Delhi) but they deny to take the cash.
    This is not happen with me only but it is done for every and after a lot of request they process it otherwise they totally deny without any excuse. Its totally depend on their mind.

    This type of service is not match the level of Canara Bank Standard. it will be make a bad representation of your bank in front of your valuable client. We request you to take the appreciate action for the same.

  3. Muskan Taj Reply

    Its been over a month and my debit card has been blocked by the bank for unknown reason (Indranagar bangalore branch).
    Cashier of indranager branch behaved very rude.

    After filling a withdrawal receipt of 10000 rs . Cashier was giving me all 2000 rs notes. i requested cashier to atleash give me 2000rs in hundreds. (i saw this lady was having bunches of 100 rs notes in the cash box). This lady said she doesn’t have 100rs note and ask me to leave immediately if i don’t want 2000 rs notes . She tore the withdrawal receipt and asked other customer to come front. This was really shocking.

    Then i went to senior Manager i think his name is MANIKRISNAN (Not sure about his name) He doesn’t have time to listen to my complaint.After waiting 30 mins i met chief manager (Mr Mhoto Mathur) he also said he is very busy and ask me to wait for a while. After waiting 30 mins Mr Mathur said he cannot do anything for me today as it is already 3 pm. ( i dint know how to react to him then)

    I did not except such a wonderful service from canara bank.

    I got fed up and told Mr Mathur that i am not used to this kind of service and requested him to close my account. He said nothing can be done today asked me to come next working day and close my account.

    I just need my account to be closed. i dont want to visit the same branch again. Please advise.

  4. Do you have any responsible customer care manager whom can I address my issues about the branch related complaints?
    A corporate system should have it. but i am not able to get the contact details.If anyone knows please post here.

  5. I got my money debited while doing mobile top up through can mobile app… But I have not yet received my top up nor the debited amount have been refunded. And cannot reach the customer tele services .

  6. This is the worst bank I have seen in my life. I have an NRE account and personal loan with this bank. tried to send the money to close the loan. But still the loan is active, once I call the branch, they will tell to talk with manager , and manager is always busy .I am planning to Move my accounts to Federal. Canara Bank is a Bunch of irresponsible staff as per my experience.

  7. Arulraj Sahayaraj Reply

    Sir, I have my NRE account and some domestic accounts in My and my in one of your branch.I, Also have some FD and RD accounts for around 15,00,000 in the same branch. Due to some personal reasons I don’t want to continue my account over there. Could I transfer them to any of your branch

  8. Sir,

    The Customer service at your Madurai, Tallakulam branch is worse. They treat us very badly. They do not guide us based on our urgent needs. If this be the case, people will not like to maintain their account or loans with your bank.

    Please intimate them to be nice with Customers.
    They made me feel why I have had my savings account with Canara Bank instead of any Private bank.


  9. Vallabhram D. Gohel Reply

    You have written the problems / complains of various parties. But you should also show the action taken by you as well as reply given to the complainant.

  10. Arun Puranik Reply

    To Circle Office

    Sub – Non co operation by Staff at Canara Bank Mahim Branch.

    Incidence at Canara Bank Mahim Branch Mumbai Maharashtra
    My Income Tax chalan was checked by Mrs Kapade at Window no 2 and she was
    co operative , she checked my details of the account for sufficient funds &
    said I can get acknowledgement receipt at counter no 4 from Mr Kadam. This
    is to bring to your notice that Mr Kadam was at Window no 4 collection, I
    have handed over my IT bank Chalan to him at 1000 Hrs today on 28t July14
    at the counter. I requested to get me acknowledge receipt for the Bank
    chalan number of Income Tax to hand it over to IT Dept this was requested
    due to bank Holiday on 29th July. In this present situation all the info
    available at the screen but some of his own reasons he asked to come at
    1500 hrs and I have to visit bank again from home . I found this to be very
    un co operative to the customer service by staff . It seems he was busy in
    his own work but a co operative gesture could have saved my visiting to
    bank for collecting challan and go to IT Dept to hand over the papers. I am
    very old account holder at this bank I am 70 years old and senior citizen.
    Earlier I was getting good co operation & prompt service from Staff. I have
    to bring this to your notice as Bank Manager was not his cabin or available.
    Just now I collected my papers at 1510 hrs . It was only I T entry Bank
    Chalan no was to be given on the acknowledge receipt that took 5 hrs which
    is very regretful .

    In the competitive world and so many banks it is very essential to give
    good service.

    Pl advise respective staff members to change their attitude towards
    customers and better services.

    Arun Puranik

    Pl note same complaint sent to is found to be inoperative has returned my this email to my email ID. Same can be sent as a proof if required.

  11. Sir,

    I have taken a gold loan from Alwar( Rajasthan ) branch and closed on it 05.06.2014, but the branch manager did not return my gold. Kindly help.

  12. bikash samanta Reply

    Respected Sir,
    canara bank,arambagh branch told me ” specimen signature must be identical as like as signature of PAN card. The branch denied to open my new SB account. I want a clarification from your end about the fact , please.

  13. SUGANYA.A.S. Reply

    Dear Sir,

    I applied for net banking password. I recd. it. It has been activated and I have also downloaded the Cansecure application successfully. When I try to access account through Cansecure, it gives an error message stating “The application has encountered an error which cannot be fully processed. This error has been logged by the system. Pl. try again”

    I tried to contact your helplines. The helplines are either busy or temporarily out of order. I am upset that I am not able to use the technology you have introduced even though I am will to. So kindly help me by replying to my email id given above.

    Thank u.
    A.S. Suganya

  14. Venkatesh A Reply

    We have a current account & operating for more than a decade, we have not availed any facility like OD for any of our companies account (we maintain about 4 accounts) in our group & we maintain a minimum balance of 6 lakhs in each of them plus we have many FD’s belonging to the owners with the bank. For over a month our manager from R R Nagar branch in coordination with the Head Office, tried availing an ABG for about Rs. 5.25 lakhs at about 25% Security deposit & today I realized we have failed in this attempt. In fact for the banks comfort, there is Rs. 5 lakhs of FD pending given for another ABG from our group company which was taken as security deposit @ 100%. Its very disappointing & frustrating when the bank cannot support us in times of needs, knowing our good history & after promising & assuring that it would happen for over a month. I don’t need your 1 line answers about contacting someone somewhere, rather a kind courtesy of how you could help solve this problem for a trusted customer with you for over a decade. We need to decide whether we continue banking with you or change over to slightly business friendly banks which I am aware of around us.

  15. Hello Sir

    This is Srikanta Kumar Dwibedi. I applied for net banking and i got my user id and password. I submitted the application to activate my user id for internet banking. But it’s not activated yet.

    Please tell me how to activate that ?


  16. Debashis Mohanty Reply

    Respected Sir,
    There is reference writing mail regarding opening account in Canara Banka Branch at Balasore, Orissa. I, Sanjeeb Mohanty, wanted to open a saving account for my wife in Canara Bank,Balasore branch.I went to the Balasore branch three times by managing time from my busy schedule. But sorry to say, the employees responsible for Account Opening is so errant, arrogant and discouraging that every time he asked me to come this day, come that day. If this is the way the employee of nationalized bank will behave to the customer or potential customer?Or this is another way of harassing common by government employee?

  17. Santosh Sharma Reply

    I am very sorry to communicate that my grievance with regard to incorrect calculation of family pension has not yet been addressed. However, I am reproducing the facts below:

    My husband was a Central Govt. employee and had been drawing pension from Canara Bank Najafgarh Branch after his retirement on 31.05.2006. Unfortunately, he passed away on 15.11.2010. Being spouse of the pensioner, I started getting family pension at enhanced rates as mentioned in the revised P.P.O. dated 15.01.2010 (Copy already with bank). The family pension at enhanced rate is entitled to me till 14.05.2013 and thereafter I am eligible to get family pension at normal rate till death/remarriage.

    In the above context, I got family pension at enhanced rate as per revised P.P.O. till January 2012. From the month of February, 2012, my S.B. A/c is credited with amount of family pension at enhanced rate which is calculated on the basis of pension rates mentioned in the pre-revised P.P.O. (Old P.P.O. dated 28.06.2006-Copy already with bank). “

    The action is still awaited despite my written request and repeated visits to bank. It is, again requested to kindly look into the matter and restore my family pension at enhanced rates as per revised P.P.O. with the amount of arrear of family pension.

  18. Can i use Canara bank Debit card in dubai for shopping purpose and to draw money from ATM’s ?

  19. girahalakshmi.k Reply

    Dear Sir/Madam,
    I have an SB account in Tuticorin Melur Branch,My account No.xx,I got internet bank User id and Password,but in My Netbank User account I dont have Fund Transfer Facility, Kindly activate Fund Transfer to my account.

  20. usha alawadhi Reply

    I have received PPO from PCDA Allahabad for pension and gratuity I retired on 31 March I have an account in CANARA Bank Sheikh Sarai Phase II New Delhi But not received amount of gratuity till date my PPO Number is C/MISC/17857/2011 CAN YOU REPLY ABOUT STATUS

  21. p s jangpangi Reply

    My debit card number has been blocked for online payment because there were a no. of wrong entries by me . Please get it unlocked as I have to make some online purchase. Email is being sent to Customer care.

  22. Dear Sir,
    Kindly let us know the status of online complaint Online or through email.

    • Mugurusan M. Reply

      There will be no response for your email sent. You should go in person and give your requisition in writing, stand idle for some times, with folded hands. Then the staff will say “I WILL SEE, NOW YOU CAN GO”.

  23. Dear Sir,
    When we file a complaint in the online complaint form we get a acknolegement no. but there is no way to track your complaint online. kindly advice us online or through email on the action taken. my complaint no.14859.

  24. I have savings a/c with your CANARA BANK GHANDHI BAZAR ( BASAVANGUDI). My ATM card was blocked on 25/02/2012 at your BHAPUJINAGAR BRANCH ATM mysore road, and same was informed to my home branch, and card returned to me on 05/03/2012. I was given the assurance that the card will be unblocked within 24 hours but still my card is not unblocked. Visited branch several times, but no use.

  25. Rengadurai.T Reply

    sir, i applied for eeducation loan in vadamadurai,dindigul 4 months ago.
    but they didn’t respond my application.. kindly help me to receive the loan amount sir..

  26. I tried to pay Dish TV account and faced with an error while money if Rs 650 was being debited. I have written to DISH TV but they are asking for original statement.

  27. I had applied for net banking and ATM two months ago. I was asked to submitted passport copy, two photo and application for net banking request, I did that as well. I am still waiting for it. No reply from the bank.

  28. Dear Sir
    I am a customer of your Behala branch(8567). I want to adhere myself to your behala branch and I invested much of my earnings but major deficiency is running in this branch—–LOCKERS. Many a customers can not think it’s a fully operational branch. I request you to arrange LOCKERS in this branch so that we can utilise this branch fully.
    Thanking you

  29. sir I m the staff of your bank since last 2yr I m working with u but I realised I and other so many staff members are not get that much place for showing their ability for our bank.we can do more but ………….
    just think atleast once on it plz dont spoil us

  30. Imtiaz Haji Reply

    I am holder of NRE account in Abid Road Branch. I am trying to contact via e-mail but seems that e-mail address has been changed. Please can you send me your current e-mail address to contact to Manager, Abid Road branch, Hyderabad.

  31. Sundararaju A Reply

    Dear Sir,
    I have received my user id from you. But I did not receive my login and Transaction password from you till now . So please send the above said.
    My account NO. xx.
    Thanking You

  32. Respected Sir,

    By using Your (canara) debit card no: xx, Hospet Branch, I wanted to purchase Train Ticket from IRCTC. I received the mail as follows,

    “We regret that the payment for the transaction under reference no: 0437420693 was not authorised by your bankers and hence we are not in position to process the booking.”

    I request you to authorise my further transaction while using your debit card in IRCTC.

    Awaiting your reply

    Thanks & Regards

  33. Dear sir,
    I applied for internet / tele banking account. I got login password and transaction password by registered post.
    But when you send user ID by registered post i was in UAE, that’s why registered post returned back to you.
    So please send to me this user ID by email

  34. I am pension account holder in your bank at dombivli(e) branch. My a/c xx. My pension is issued from Bengluru office. Request intimate me the e-mail address and telephone no. where my pension is calculated.

  35. hemant pawar Reply


    I want a net banking facility. Please can you explain me?

  36. saurav garg Reply

    I have a shop in North Delhi ,Alipur village .I want to give my shop
    for your Bank.if your Bank want to open atm shop in alipur narela road .please

  37. Dear sir\madam,

    i have taken educational loan from canara bank. so many times i asked about my whole loan details [amount i paid, balance i have to pay and other loan details ] from my brnach [canara bank, periya mittor,vellore district,TN],but no reply yet please do the needful for me…..
    thank you

  38. N.Hyrunnisha Reply

    Close to 80k was sent through Al- Raj bank from Saudi Arabia to Rasipuram Branch. No money has been yet received. Please look into it.

    • deposits or transfers from outside India usually takes a certain period..please wait a little longer else reach the customer support

  39. Dear Sir/Madam,
    I have been sending several emails but no response. Please can I have the email Id urgently of the manager in the head office as I have urgent matters to sort out. I unhappy with the service provided.
    Your prompt reply would be much appreciated.

    • usually it is the customer service support that addresses customers’ queries and requests..

  40. Very poor customer support..If this is the kind of service Canara Bank offers how will they fare in the competition with the private banks? A complete revamp is needed!

  41. Dear Sir/Madam,
    I would like to get information from you on how I can get back money deposited by my father in your bank. My father passed away eight months back. Should we submit documents to get back the money?

    • yes there are documents, process involved..suggest you visit your home branch

  42. Pradeep Kanthan Reply

    Contacting Canara bank or doing business with them from overseas is very painful. They don’t reply email,don’t have international customer care numbers (you can’t contact them from australia, they are however very polite and inefficient! If anyone can help me contact them and understand how they work, it will be great.

  43. abdulkhadar Reply

    Requesting help regarding my Atm visa card which I got a couple of weeks back. Till now the card has not been activated. Bank branch is: Kanhangad , Kasargod dist , Kerala

  44. GOPAL KHATEE Reply

    Dear Sir,
    I have a account at your bangalore branch can i apply for home loan

  45. Unable to access my online account under user id xx. Request to unlock the samemore than 3 times with your Pallavaram branch remains unheeded or uncared for.

    • while trying to access internet banking after entering user idand password the following message is thrown on the screen LOGIN FAILED, INVALID USERID OR PASSWORD.

  46. rambir verma Reply

    sir i want to know about history of sreyas gramin bank as well as

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